Car Alarm and Mobile Security Discuss car alarm installation, tips and other specifics about car alarms and car security. other topics may include remote starters and navigation.

Problems with compustar alarm installed at Visions

Old 11-11-2009, 08:03 PM
  #1  
0 Watt CAFz'r
Thread Starter
 
Join Date: Nov 2009
Posts: 5
Problems with compustar alarm installed at Visions

Just got a Compustar Alarm/Remote starter installed at Visions in Burnaby BC.
I've been having nothing but problems with it. The alarm goes off with no reason (no impact, sounds or vibrations) several times a day. I've taken it there twice, first time they turned down the impact sensor and second time they are saying its the factory door pins on my 2006 Ford Ranger that are faulty.

Has anybody ever heard of this before? If the door pins are faulty, wouldn't the door light come on on the gauge cluster?

On top of this, the installer that first looked at and just turned down the impact sensor was a *****...visionssucks
visionssucks is offline  
Old 11-12-2009, 03:49 AM
  #2  
1000 Watt CAFz'r
iTrader: (1)
 
Westec's Avatar
 
Join Date: Apr 2003
Posts: 1,448
Does it go off every 20 mins?
Westec is offline  
Old 11-12-2009, 06:14 PM
  #3  
Level 3 Supporter
iTrader: (1)
 
Join Date: May 2000
Posts: 716
I would like to think that the GEM module is going to sleep, and that's what is setting off the alarm.
I'd need to know a few things first though.
Is it a two way alarm? If so what does it show when the alarm goes off?
If not, you'll need to find out how to check the most recent event.
I don't remember how to do that off the top of my head though.
But I'm sure it'll be in the manual.
Once I have this info, I'll be better able to help.
stephenfleming is offline  
Old 11-12-2009, 08:33 PM
  #4  
50 Watt CAFz'r
 
Phil G.'s Avatar
 
Join Date: Oct 2007
Posts: 146
If its going off 20mins or so after you lock the truck, ask them to diode the door triggers because your GEM module is likely going to sleep and triggering it. If this fixes it, they are incompetant installers that should have known to do that to a Ford in the first place.
Phil G. is offline  
Old 11-12-2009, 08:59 PM
  #5  
2000 Watt CAFz'r
iTrader: (4)
 
Join Date: Mar 2009
Posts: 3,751
My alarm has the same issue, only when I added the diode it gets hot for some reason when the doors are open and it still goes off even though the trigger has a diode. I'm in a '99 Ford Windstar. Damn Fords... lol
DeadlySones is offline  
Old 11-12-2009, 10:08 PM
  #6  
0 Watt CAFz'r
Thread Starter
 
Join Date: Nov 2009
Posts: 5
Originally Posted by Westec View Post
Does it go off every 20 mins?
Not every 20 mins all day but when it goes off, it goes off again 20 minutes after a couple times then stops.

Originally Posted by stephenfleming View Post
I would like to think that the GEM module is going to sleep, and that's what is setting off the alarm.
I'd need to know a few things first though.
Is it a two way alarm?
If so what does it show when the alarm goes off?
If not, you'll need to find out how to check the most recent event.
I don't remember how to do that off the top of my head though.
But I'm sure it'll be in the manual.
Once I have this info, I'll be better able to help.
*Yes, 2 way alarm/remote start WSHLED-R
*Shows the Door symbol on remote

Originally Posted by Phil G. View Post
If its going off 20mins or so after you lock the truck, ask them to diode the door triggers because your GEM module is likely going to sleep and triggering it. If this fixes it, they are incompetant installers that should have known to do that to a Ford in the first place.
I think they did this the 2nd time I brought it back to them. He said he did something with the diodes...


Took the truck to Ford today, the service advisor has never heard of the door sensors being faulty for the alarm yet still work when the door opens and closes...dome light comes on and the door light indicator works correctly. Left it with them and they are going to let me know. Just wanna have proof its not the factory door sensors so that Visions will be forced to fix/replace what ever the real problem is.

Last edited by visionssucks; 11-12-2009 at 10:19 PM.
visionssucks is offline  
Old 11-12-2009, 10:28 PM
  #7  
500 Watt CAFz'r
iTrader: (2)
 
SQmonster's Avatar
 
Join Date: Jun 2008
Posts: 793
Ford will just charge you money and give you a poor prognosis. Make an appointment Visions and suggest that you don't get it back until they've fixed their problem. Ask for a rental for your inconvenience.
I like to use a relay for those vehicles. I flip the trigger from + to - on a relay so that when the GEM "looks" at the door triggers, it won't trigger the relay because of the speed at which it operates. It works like a hot damn!
Out of curiousity, how much was the system installed?
In the future, try an independent shop.
SQmonster is offline  
Old 11-14-2009, 08:12 PM
  #8  
0 Watt CAFz'r
Thread Starter
 
Join Date: Nov 2009
Posts: 5
Originally Posted by SQmonster View Post
Ford will just charge you money and give you a poor prognosis. Make an appointment Visions and suggest that you don't get it back until they've fixed their problem. Ask for a rental for your inconvenience.
I like to use a relay for those vehicles. I flip the trigger from + to - on a relay so that when the GEM "looks" at the door triggers, it won't trigger the relay because of the speed at which it operates. It works like a hot damn!
Out of curiousity, how much was the system installed?
In the future, try an independent shop.



After 3 hours of dealing with Visions, they finally fixed it...they did pretty much exactly what you suggested...hopefully this will be the last time I EVER have to go in there.

$300 for Alarm/Starter 2WSHLEDAS2
$250 for install
$200 for power door locks
They charged an extra $50 + $64.99 for idatalink multi trans bypass (salesperson said I needed this because of the chip in the key)

Does that all sound pretty fair?

Last edited by visionssucks; 11-14-2009 at 08:20 PM.
visionssucks is offline  
Old 11-14-2009, 08:54 PM
  #9  
4000 Watt CAFz'r
iTrader: (66)
 
MR2NR's Avatar
 
Join Date: Dec 2003
Posts: 6,420
While it is not professional to comment on what another shop charges, I can tell you that my price would not have been that high and if it were that high it would have been for a top of the line Pro model. I am assuming that your Ford did not have power locks in it. You definitely would need a bypass module as there is indeed a chip in your key.
MR2NR is offline  
Old 11-14-2009, 09:45 PM
  #10  
Level 3 Supporter
iTrader: (1)
 
Join Date: May 2000
Posts: 716
The gem is going to sleep and pulsing down the door trigger.
I like the diode route, but it needs to be done correctly.
I agree with SQMonster, take it back and demand that it gets fixed, properly, and of course no charge.
I can provide you with a proper diagram if you want.
I always double check my work is done correctly and working the way it should before the customer gets their keys back.
If my work comes back, 9/10 times its user error.
stephenfleming is offline  

Thread Tools
Search this Thread
Quick Reply: Problems with compustar alarm installed at Visions


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

© 2019 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.