Problems with compustar alarm installed at Visions
11-11-2009, 08:03 PM
#1
0 Watt CAFz'r
Thread Starter
Join Date: Nov 2009
Posts: 5
Problems with compustar alarm installed at Visions
Just got a Compustar Alarm/Remote starter installed at Visions in Burnaby BC.
I've been having nothing but problems with it. The alarm goes off with no reason (no impact, sounds or vibrations) several times a day. I've taken it there twice, first time they turned down the impact sensor and second time they are saying its the factory door pins on my 2006 Ford Ranger that are faulty.
Has anybody ever heard of this before? If the door pins are faulty, wouldn't the door light come on on the gauge cluster?
On top of this, the installer that first looked at and just turned down the impact sensor was a *****...visionssucks
I've been having nothing but problems with it. The alarm goes off with no reason (no impact, sounds or vibrations) several times a day. I've taken it there twice, first time they turned down the impact sensor and second time they are saying its the factory door pins on my 2006 Ford Ranger that are faulty.
Has anybody ever heard of this before? If the door pins are faulty, wouldn't the door light come on on the gauge cluster?
On top of this, the installer that first looked at and just turned down the impact sensor was a *****...visionssucks
11-12-2009, 06:14 PM
#3
I would like to think that the GEM module is going to sleep, and that's what is setting off the alarm.
I'd need to know a few things first though.
Is it a two way alarm? If so what does it show when the alarm goes off?
If not, you'll need to find out how to check the most recent event.
I don't remember how to do that off the top of my head though.
But I'm sure it'll be in the manual.
Once I have this info, I'll be better able to help.
I'd need to know a few things first though.
Is it a two way alarm? If so what does it show when the alarm goes off?
If not, you'll need to find out how to check the most recent event.
I don't remember how to do that off the top of my head though.
But I'm sure it'll be in the manual.
Once I have this info, I'll be better able to help.
11-12-2009, 08:33 PM
#4
50 Watt CAFz'r
Join Date: Oct 2007
Posts: 146
If its going off 20mins or so after you lock the truck, ask them to diode the door triggers because your GEM module is likely going to sleep and triggering it. If this fixes it, they are incompetant installers that should have known to do that to a Ford in the first place.
11-12-2009, 08:59 PM
#5
My alarm has the same issue, only when I added the diode it gets hot for some reason when the doors are open and it still goes off even though the trigger has a diode. I'm in a '99 Ford Windstar. Damn Fords... lol
11-12-2009, 10:08 PM
#6
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Join Date: Nov 2009
Posts: 5
Not every 20 mins all day but when it goes off, it goes off again 20 minutes after a couple times then stops.
*Yes, 2 way alarm/remote start WSHLED-R
*Shows the Door symbol on remote
I think they did this the 2nd time I brought it back to them. He said he did something with the diodes...
Took the truck to Ford today, the service advisor has never heard of the door sensors being faulty for the alarm yet still work when the door opens and closes...dome light comes on and the door light indicator works correctly. Left it with them and they are going to let me know. Just wanna have proof its not the factory door sensors so that Visions will be forced to fix/replace what ever the real problem is.
I would like to think that the GEM module is going to sleep, and that's what is setting off the alarm.
I'd need to know a few things first though.
Is it a two way alarm?
If so what does it show when the alarm goes off?
If not, you'll need to find out how to check the most recent event.
I don't remember how to do that off the top of my head though.
But I'm sure it'll be in the manual.
Once I have this info, I'll be better able to help.
I'd need to know a few things first though.
Is it a two way alarm?
If so what does it show when the alarm goes off?
If not, you'll need to find out how to check the most recent event.
I don't remember how to do that off the top of my head though.
But I'm sure it'll be in the manual.
Once I have this info, I'll be better able to help.
*Shows the Door symbol on remote
If its going off 20mins or so after you lock the truck, ask them to diode the door triggers because your GEM module is likely going to sleep and triggering it. If this fixes it, they are incompetant installers that should have known to do that to a Ford in the first place.
Took the truck to Ford today, the service advisor has never heard of the door sensors being faulty for the alarm yet still work when the door opens and closes...dome light comes on and the door light indicator works correctly. Left it with them and they are going to let me know. Just wanna have proof its not the factory door sensors so that Visions will be forced to fix/replace what ever the real problem is.
Last edited by visionssucks; 11-12-2009 at 10:19 PM.
11-12-2009, 10:28 PM
#7
Ford will just charge you money and give you a poor prognosis. Make an appointment Visions and suggest that you don't get it back until they've fixed their problem. Ask for a rental for your inconvenience.
I like to use a relay for those vehicles. I flip the trigger from + to - on a relay so that when the GEM "looks" at the door triggers, it won't trigger the relay because of the speed at which it operates. It works like a hot damn!
Out of curiousity, how much was the system installed?
In the future, try an independent shop.
I like to use a relay for those vehicles. I flip the trigger from + to - on a relay so that when the GEM "looks" at the door triggers, it won't trigger the relay because of the speed at which it operates. It works like a hot damn!
Out of curiousity, how much was the system installed?
In the future, try an independent shop.
11-14-2009, 08:12 PM
#8
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Thread Starter
Join Date: Nov 2009
Posts: 5
Ford will just charge you money and give you a poor prognosis. Make an appointment Visions and suggest that you don't get it back until they've fixed their problem. Ask for a rental for your inconvenience.
I like to use a relay for those vehicles. I flip the trigger from + to - on a relay so that when the GEM "looks" at the door triggers, it won't trigger the relay because of the speed at which it operates. It works like a hot damn!
Out of curiousity, how much was the system installed?
In the future, try an independent shop.
I like to use a relay for those vehicles. I flip the trigger from + to - on a relay so that when the GEM "looks" at the door triggers, it won't trigger the relay because of the speed at which it operates. It works like a hot damn!
Out of curiousity, how much was the system installed?
In the future, try an independent shop.
After 3 hours of dealing with Visions, they finally fixed it...they did pretty much exactly what you suggested...hopefully this will be the last time I EVER have to go in there.
$300 for Alarm/Starter 2WSHLEDAS2
$250 for install
$200 for power door locks
They charged an extra $50 + $64.99 for idatalink multi trans bypass (salesperson said I needed this because of the chip in the key)
Does that all sound pretty fair?
Last edited by visionssucks; 11-14-2009 at 08:20 PM.
11-14-2009, 08:54 PM
#9
While it is not professional to comment on what another shop charges, I can tell you that my price would not have been that high and if it were that high it would have been for a top of the line Pro model. I am assuming that your Ford did not have power locks in it. You definitely would need a bypass module as there is indeed a chip in your key.
11-14-2009, 09:45 PM
#10
The gem is going to sleep and pulsing down the door trigger.
I like the diode route, but it needs to be done correctly.
I agree with SQMonster, take it back and demand that it gets fixed, properly, and of course no charge.
I can provide you with a proper diagram if you want.
I always double check my work is done correctly and working the way it should before the customer gets their keys back.
If my work comes back, 9/10 times its user error.
I like the diode route, but it needs to be done correctly.
I agree with SQMonster, take it back and demand that it gets fixed, properly, and of course no charge.
I can provide you with a proper diagram if you want.
I always double check my work is done correctly and working the way it should before the customer gets their keys back.
If my work comes back, 9/10 times its user error.
