Durham Tires

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11-11-2005, 02:06 PM

audioconcepts

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Sorry, but just needed to vent. Anyone in the Oshawa area looking for tires might want to have a good look at Durham tires and and check up on their garbage customer service. I have been waiting almost three weeks now for a tire that would be in, in under five days,to be replaced under warranty. I am now being told that my brand new tire that is under warranty must be taken elsewhere and pay to re and re the tire and balance! All this because I phoned to inquire and contacted the distributor? Nice way to treat the customer!!

11-11-2005, 03:30 PM

Hardwrkr

2000 Watt CAFz'r

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Join Date: Mar 2003

Posts: 3,542

This should likely be in O/T but anyways, next time try 2ND Time Around tire on Simcoe N. (on the left just before Taunton).
Nice guys, great pricing, and great customer service.

11-11-2005, 06:05 PM

audioconcepts

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I know. Thats what Canada Tire (the distributor) suggested today. Durham Tires gave me a fair price but, I'd rather pay a little more and at least know that I have warranty. They can offer all the road harzard this and that, that they want because in this case they have no intention on fulfilling thier agreement. I just hope that the three guys I sent there from work get treated better. Guess where the girlfriend went today for snow tires? The same place I am going for mine. Not Durham Tire!

[ November 11, 2005, 07:11 PM: Message edited by: audioconcepts ]