mom in fort mcmurry---needs help
 

Hey guys;
Anyone on here from fort mcmurry???
My mom went up there with her 2005 malibu and somehow (don't know how) put a cd in the deck and there was already one in there (still don'tknow how) and now it is jamed.
All the stereo shops up there told her that it is an air sealed unit and they would have to rip it apart to retreive the cd's and that after that they would have to install an aftermarket deck becouse the stock deck would be usless.
To me this sounds fishy...am I wrong?
Is there anyone on here that can go to my sisters and help her out as she will be comming back on the 29th with no tunes and my neice and nephue.
And there are only so many versions of 99 bottles of beer on the wall.

Air sealed eh? .... so the fact that there's a big hole for the CD's to go in and out of doesn't make them think that maybe there's a bit of a leak? :D

If they're going to make up a story, they should at least make a good one. :dunno:

butter knife it?

Bring it to Gm dealer...its warranty!

i figued that they were bsing her.
I will tell her to take it to the dealer.
Thanks guys

Jamming a second CD in the unit *might* not be considered warranty repairable.. :ohwell:

sound obsessions

This would be one of the shops that she called

More than likly it accepted another CD....working at GM ive seen it more than once!

So would this be covered?

hahaha, that's gotta be one of the biggest loads of crap ive ever heard!

I've never tried to put in a 2nd CD in my GM? Wouldn't it sound bad? Or would we just call that a MIX?

That's how you get SQ...32 bits and 88.2 khz baby!!

hey now (although it is funny) she's 60 and just getting into the electronic age now (still funny) . my brother in law is going to have a look at it ...se what happens.

I just talked to her and she tried to put in another cd but realized that there was one in there and took it out but the 1st one is jamed in there.
sound obsesions told her that they could put in an aftermarket deck (which is only $150) but the harness is $200?? doesn't seem right to me.
Gm wants around $800 to fix it??? what the hell is going on in alta???/ oh she is from bc and knows nothing about stereos lets rip her off!!!!

If the car is under 3yrs 60,000km it is warranty!!!!They replace the deck with an exchange unit from York Electronics in Calgary!

ya well they told her that they would have to take the deck out and send it to calgary to get fixed and by the time she got it back (1 week later) that the bill would be somewhere in the $800 range.
But check this out....I called her and told her to take a pair of tweezers and open the flaps up so she can see the cd and then take a butter kniife and get it under the cd and hit the eject button. she did and called me back to tell me that she got it out. the deck works fine now.
Sound obsesions in fort mcmurray wouldn't even go out to the car and look at it...they just tried to sell her something else. so they lost the sale to my mom as she was going to get them to put in an aftermarket deck (untill they told her that the harness was $200) and my sister was going to go to them for an upgrade in her truck but is going to wait till she comes here and is going to get me to do the upgrade for her instead.
still waiting for a response from sound obsesions reguarding the e-mail i sent them questioning them on why their price was so high and why they wouldn't go out and look at the deck in the car.

here's yet another good one guys.
I just called beamriders here in poco and unless you want all the bells and and extras that go with the malibu's stereo system ( chimes and stereo staying on after you shut the car off and untill you open the door) the harness for the aftermarket deck is only $20 not the $200 that they originally quoted her.
I guess they saw her comming and thought that they could make some easy money.

While it is not proper for me to comment on what another business charges, the expensive harness is the proper and legal way to do this. In Canada it is illegal to remove a safety device from a vehicle. The chime module is classified as a safety device thus it cannot be removed from the vehicle from a legal standpoint. What makes it a safety device is what you are thinking. The seatbelt reminder circuit is part of the chime module. As a dealer if I had removed the chime module and you had been in a car accident, any lawyer would have sued my arse off for removing a safety device. So, if you want it done properly, you use the expensive harness. I will not install on any of the GM vehicles without using the proper parts, it is not worth my reputation as a dealer. At the least though, they should have explained this to you and gone out to the vehicle, pliers in hand to see what can be done. Customer service or lack therof?

Well I didn't know that the seat belt warning buzzer was hooked to the stereo...but now i do (filed under things to remember for future installs) and yes they could have explained this to her.
also they could have gone out to the vehicle and had a look to see if they could unjam the cd....if i know my mom she would have bought them a case of beer for doing it.
Oh well their loss for crappy coustomer service.

message from mom.

Hi did you get an Email back from the audio place? you know what ticked me off,none of them would have a look at it,I guess that's what they do,tell you it's wrecked.Anyway thank whoever it was who told you about the butter knife method of fixing a CDplayer.Love mom.

she is gratefull that she doesn't have to sing 99 bottles of beer on the wall all the way back to bc.

thats the end of the story ?? HAHA

all done....well till next time

really who told you this?

your car also has a dummy light to tell you that
you don't have your seatbelt on or that your doors ajar
shouldn't be a problem seeing that unless your blind
then again how is it that deaf people are allowed to drive being that they can't hear there dinger
and maybe we should set customers stereo levels so that they won't go louder and drowned out the all important dinger
or we could be responsible

haha im glad ye old butter knife worked, i must say i've used it my fair share


real nice of your mom to send a thank you too :smilie_da


anywho glad u guys got it sorted out :)