Is Phantom In GTA Out of Biz?
 

Just wondering if Phantom Car audio has closed their doors? I have a non functioning alarm they installed recently and they owe me a second remote that I have paid for. The Phone does not seen to get answered.

No they have not closed down, i will call Dan to find out what's going on.

edit: Are you calling 905-279-0904. I called and got no anwer, i will call Dans cell phone when i get home after work. Dans a good guy, he'll give you what you paid for. Not sure why they aren't answering though

ya, i dunno what happened. I went to go eat noodles and on the way there i was like.... theres no paint smell, whats going on?

my apologies, the shop is actually closed, i just spoke with Dan. I will show him this thread and give you a pm to let you know what he will do for you.

Thanks for helping. I found Dan pleasant to deal with and got the sense he would get my probs resolved. Sorry for any Business that shuts down. A Tough economy seems on the horizon.

So why did it close down???

Dan closed because he was so busy and expanding, last i heard..... *end sarcasm* I seen him not that long ago and he said he was expanding to a bigger shop.

5the Gear is also gone

Gunn Auto Sounds (cameron) is also gone.

3 shops gone in the past 4-6 months.

I dont think the economy is the reason these shops shut down.

Yep, i know Cameron (he used to work with Phantom) and Terrence from Fifth Gear. Just heard today that Fifth Gear is closed.

maybe they got no custies

This is weird, cause Riddle_rob and I were there about a month ago(maybe a lil longer) and they were busy as heck! (not even joking)!

I have an amp in there for repair, i was wondering why they havent answered the phone too.
I wouldn't mind a pm also cause id like my amp back,fixed or not man.
A phone call might have been nice,hey were closing come get youre amp etc,etc....:dunno:

If you're lucky that amp ended up at SS Electronics.

I was by dans shop not to long ago. He told me how he was opening up a new shop, 2 floors because he's so busy.
To be honest, there was lots of people hanging around with little to no work being done. :dunno: I cant say i felt overly comfortable there either.

Ive heard some good things about Phantom, but many bad things.

In that area he was in, there seemed to be 3-4 car audio shops, so maybe that played a role. Dan had a large following.

Out of the 3 that closed, im most shocked that 5th Gear did. They seemed like they had the budget to bankroll their operation and Tarrence (sp?) every time i spoke to him was "too busy".

So you got me. :dunno:

Maybe not enough advertising in PAS (*giggles*)

So anyhow, i hope you get your amp back :)

busy... yes but doing what?? working making money..or just busy

im not sure :dunno: LOL

he said busy.

You're from Mississauga, WTF does "busy" mean ? Maybe he was getting ready to goto classic bowl

Any word on what he "Will Do" for me??

If you want I will look at the alarm for you, free of charge.

do you drive a vw. He said he has the remote. I will ask him for it this week and you can meet me in the gta for it or you can meet dan once i let him know. pm me your # and i'll forward it to Dan

Dan has a remote for him, thats his concern

I'm talking about checking his non functioning alarm.

I talked to Dan today.
Dan has your amp, if you want message me your number and I can pass it on to him.
As for the alarm he has your remote as well and if there is anyone else that Dan has product for, please post so he can get back to you as well.

pm sent:smilie_da thanx for the help

Has anyone else got their goods? Still waiting on remote. This is going back to Febuary or January for me.

I've been a professional in a business now for 12 years. I'm only 31, but work with my parents in our business.

I actually worked for Van & Truck world in Ottawa for a year too.

I was into car audio a lot when I was younger, and still have a small passion for it.

through my ventures to many shops I have experienced one thing.

Customer Service, Great, good, bad and very very bad.

In my line of business (funeral service), customer service and care is #1.

In many shops, the feel is, if you don't have the cash, don't waste my time.

People have questions, concerns, and quite frequently not a clue.


Customer service #1: Many many shops I have visited over the years lacked

that very component.

Having a "stereo" guy, "engine/turbo" guy ect. will not make you a successful

shop. Yes, having the knowledge about your products is key, but there are

many things, little things, that make a customer feel, when they make a

large purchase, especially car audio, feel good about the purchase.

Good, great, and beyond expectations customer service is where a business

will succeed.

Take this: In Ontario, the Funeral Act states that we must offer our services

to whom ever requets them, regardless of race, religion or otherwise, or the

ABILITY TO PAY!

Imagine that, someone walks into my funeral home, poor, pennyless and their

mother just died. I HAVE TO provide my basic services to them. Now, we

are not out of pocket. The goverment has a grant, not very much to provide

"minimal services". But, mostly all the time, we give the "family" more than

what is covered by the payment. But many funeral homes offered this

service before the Act came into effect.

One note though: You must have customers to have a business, but getting

those customers in the key, and keeping them YOUR customers is the major

key.

anyways, take it with a grain of salt. The worst thing that a customer can

feel is used, or taken advantage of, and sorry guys, but the audio industry

has done that a lot unfortunalty.

sorry for the rant.

^^^could not agree more, I've come across 2-3 great shops in the last 20+ years.

dan came thru for me:smilie_da thanx b.b

Epilogue... after 5 rounds of sporadic PM's since last Feb with someone who is in contact with Phantom management....no remote for me. Just call it a learning experience. Never pay up front .

Dan still hasn't called you? I gave him your number a couple months ago. I will call him tonight and ask him to call again. He has it and i should have taken it from him, but i thought you were closer to him in mississauga.He's busy at a new shop but i will tell him to call again, maybe he lost the number, i dunno. Dan is a good guy, sorry for the remote but it is there.I'll see if i can just grab it from him then you can meet me anytime, but in t-dot

edit: I'll ask Dan if i can just give you his number, than you can call him and make the arrangements. I don't like giving out peoples numbers without their permission

new shop?
 

^Where is the new shop? whats it called?

Don't know the name, but its in mississauga around hurontario and burhamthorpe.I can get you a number later tonight. Salty, Dan says he lost your number and he gave me a new number to give you, but i forgot it at home. I'm at work and will be home around 7pm.I will send you his number so you can call him directly,

Please do not use customer service and Phantom audio in the same sentence. They're only out to make money. They wanted to charge me $500 just for for a daily pounder when i got into this scene. It costed me $100 plus food for the day to hit 150+:smokin: . Need i say more

Please don't say more, you're an idiot.

Need to speak to dan
 

Hi:

My name is Karun and I was referred by a friend Nitin. Nitin is Dans buddy and knows him really well. I purchased a Kenwood In dash DVD player/Tv along with the knv dv4100 navagation unit. I need to ground the wire so that my tv and dvd player work. Right now all I am getting on the screen is "Parking off". Is there anyway someone can take care of this for me or even better yet give Dan my number. This will not take long to do and I would really apprecaite it.

Thanks

You have to ground the light green wire.

I am not handy, doint have the tools and dont know how to do these kind of things. If someone can help me with this, or I can even pay someone to help me with this or we can do a barter. I am in IT(computers, web help, networking etc..). So anything that I can help you with. We can maybe do a trade. If not I am willing to pay.

Thanks!

call me whatever you want but fact of the matter is I'm a loud idiot and you're not.:smilie_fi

yeah i have two 15's and 1500+ watts, not very loud at all IDIOT. Sorry i'm into SQ. How about we meet and listen to both cars and see who sounds like a giant fart and who has great SQ. By the way, the key word was IDIOT, and i'm glad you admitted to it. Anyone can be loud IDIOT

oops my bad...I'm loud and you're the idiot...how does that work for you?:cheeky4: