VW Wiring
12-17-2005, 10:59 AM
#1
0 Watt CAFz'r
Thread Starter
Join Date: May 2005
Posts: 9
In the last couple of days I have had the local VW stealership send two clients back with 2002 Golfs claiming that installing a deck with a harness interfered with their readers.
They claimed they took 2 hours to remove the radios and clip two wires and charged the clients $106 and now they say I should pay these charges for something that would take me 5 minutes to do.
I have checked with a couple of other shops around and they said that the system VW uses to troubleshoot has changed in recent months and the stealership has tried the same thing with them.
What do you boys think of this? Have any of you had a simular problem?
They claimed they took 2 hours to remove the radios and clip two wires and charged the clients $106 and now they say I should pay these charges for something that would take me 5 minutes to do.
I have checked with a couple of other shops around and they said that the system VW uses to troubleshoot has changed in recent months and the stealership has tried the same thing with them.
What do you boys think of this? Have any of you had a simular problem?
12-17-2005, 11:38 AM
#2
2000 Watt CAFz'r
Join Date: May 2000
Posts: 2,406
What happens is, if the installer hooked up the blue wire on a aftermarket harness (which isn't needed) it will screw up their scan tool. In some cases it has smoked the scan tool. Just before I left Visions I did a brand new VW and I hooked up the blue wire and the customer came back with a $4600 bill, $60 to repair the wires and $4540 for a new scan tool.
If you notice, almost all wiring harness companies now leave the blue wire out of the harness and there is usually a note as to where to put it depending on what year car it is.
If you notice, almost all wiring harness companies now leave the blue wire out of the harness and there is usually a note as to where to put it depending on what year car it is.
12-17-2005, 12:54 PM
#3
2000 Watt CAFz'r
Join Date: May 2000
Posts: 2,406
Metra ended up paying the bill on the tool, cause that harness had just come out I believe and there were no notes to not use that wire, and every other VW before needed that wire hooked up.
12-18-2005, 04:07 AM
#4
Guest
Posts: n/a
I avoid the blue wire. I figure it is the customers fault for buying a VW in the first place..
12-18-2005, 12:50 PM
#5
50 Watt CAFz'r
Join Date: Apr 2004
Posts: 445
You know it is funny, the Dealership KNOWS this fact about aftermarket radios. BUT they bill out the labour instead of sending the customer back to you to disconect the wire which would have taken about five minutes. Now you know why we are tring to change the way people think. Dealerships charge what they charge because they can charge, remember that when you are quoting a job and do not under quote yourself going foward. You are not going to win against the Dealership, customers never go back to argue.
[ December 18, 2005, 01:56 PM: Message edited by: Claudio Piccolo ]
[ December 18, 2005, 01:56 PM: Message edited by: Claudio Piccolo ]
12-18-2005, 05:13 PM
#6
Originally posted by Tim Baillie.:
Just before I left Visions I did a brand new VW and I hooked up the blue wire and the customer came back with a $4600 bill, $60 to repair the wires and $4540 for a new scan tool.
Just before I left Visions I did a brand new VW and I hooked up the blue wire and the customer came back with a $4600 bill, $60 to repair the wires and $4540 for a new scan tool.
Damn that is one expensive tool.....
12-18-2005, 09:31 PM
#7
50 Watt CAFz'r
Join Date: Nov 2005
Posts: 90
For what it can do, $4600 or so for the VAS1551 is pretty cheap.
Funny thing is the VAG-Com VW/Audi scan tool I have has built in protection on the K-Line to avoid just that problem. $400 tool that protects itself... kinda neat.
Gus
Funny thing is the VAG-Com VW/Audi scan tool I have has built in protection on the K-Line to avoid just that problem. $400 tool that protects itself... kinda neat.
Gus
12-21-2005, 05:40 PM
#8
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Posts: n/a
I am pretty tight with the VW stealership, I knew about this like 3 years ago, you should have asked me about this [img]tongue.gif[/img]
12-21-2005, 05:45 PM
#9
Guest
Posts: n/a
I have come across it once, and the customer was sent to us to have the deck removed... no gouging here
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