Best Buy sucks!
I like buying cheap w/no warranty... then if something is wrong, I'll fix it for myself....
But in your scenario the first thing I'd want is my $40 and $60 back... they troubleshot and diognosed 2 problems that obviously didnt exist...
Next, I would give them back the computer and have em send it away... tape a letter on the front explaining exactly what the problem is...
Now, these ****ers arn't going to want to give you your $100 so you may have to be pretty adimate about it... threaten to call district managers, ect.. bitch about the guy telling you there is no phone at the repair center and say they've all been very deceptive and uncooperative... ect...
There is also the better buisness burrow...
After you get the computer and it works... wait till the warrantee is almost over and stick a fork in the friggn powersupply....
Go back and bitch somemore and get a new computer...
Final advice is to definatly not go into the store 1/2 ****ed... it prolly won't get you very far... bitching is for bitches... men take care of buisiness...
But in your scenario the first thing I'd want is my $40 and $60 back... they troubleshot and diognosed 2 problems that obviously didnt exist...
Next, I would give them back the computer and have em send it away... tape a letter on the front explaining exactly what the problem is...
Now, these ****ers arn't going to want to give you your $100 so you may have to be pretty adimate about it... threaten to call district managers, ect.. bitch about the guy telling you there is no phone at the repair center and say they've all been very deceptive and uncooperative... ect...
There is also the better buisness burrow...
After you get the computer and it works... wait till the warrantee is almost over and stick a fork in the friggn powersupply....
Go back and bitch somemore and get a new computer...
Final advice is to definatly not go into the store 1/2 ****ed... it prolly won't get you very far... bitching is for bitches... men take care of buisiness...
2000 Watt CAFz'r
Joined: Feb 2003
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If it's name brand techically the store can blow ya off and stay call the "Brand Name". If it is bran name give it about 3-4 service of sendingi t back and forth then request Case/Quality Manager eventually they will offer something wether it be upgrade or buy back. Now have you tried just formatting your pc before send it back? cause you might just have a ****ed up windows.
4000 Watt CAFz'r
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Posts: 4,655
Sux Joe really it sux. Thats why its better to either know someone with their own business or know how to build them urself, then u just buy the parts n build it urself and only worry about Part warranties and not the whole system when u deal with people like Future Shop & Best Buy.
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Joined: Jun 2002
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Originally posted by Hardwrkr:
</font><blockquote>quote:</font><hr />Originally posted by JRace:
And people ask why I always suggest a small local independant computer store.
With the rate computers are improving you can always get a better computer somewhere else. What really matters is the after sale service.
</font><blockquote>quote:</font><hr />Originally posted by JRace:
And people ask why I always suggest a small local independant computer store.
With the rate computers are improving you can always get a better computer somewhere else. What really matters is the after sale service.
Look for a well established, decent shop with good customer service...and even then you could still end up with a lemon!
Thread Starter
2000 Watt CAFz'r
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Originally posted by Z24:
Sux Joe really it sux. Thats why its better to either know someone with their own business or know how to build them urself, then u just buy the parts n build it urself and only worry about Part warranties and not the whole system when u deal with people like Future Shop & Best Buy.
Sux Joe really it sux. Thats why its better to either know someone with their own business or know how to build them urself, then u just buy the parts n build it urself and only worry about Part warranties and not the whole system when u deal with people like Future Shop & Best Buy.
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Originally posted by MrEastSide:
^^^ The computer has been restored. Unless I have a buggy copy of XP. I am not sure how to determine this though...
^^^ The computer has been restored. Unless I have a buggy copy of XP. I am not sure how to determine this though...
System restore isn't the same as a format.
[ September 17, 2004, 10:10 PM: Message edited by: ChizzerZ24 ]
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My opinion - take it to a different BB if possible. Go in there looking and talking very defeated and at your wits end. Explain how you have been patient enough to try both in store fixes and then the service center too. Whatever it takes kind of thing.
Further lament how all you want is to have a working machine and while talking to a bunch of people at a party/class/work that they said THIS BB was the one to go to cuz the one you bought it at is crap.
This accomplishes a few thing:
1) You're calm and not a psycho. Trust me - people will WAY help you better if they empathize for you rather than are pissed off at or fear you.
2) You are complimenting their store. Everyone likes to be told they are preferred or the best. Puts things on a positive spin.
3) Most importantly - you are slagging another store BUT you can't start calling them buttholes or dumbasses - that defeats the point. See, chain stores are all very competitive within their own chains. They all know which store is selling more or has higher profit percentages and such. When you say THIS store is WAY better than THAT store then managers get a hard on and will do anything to make sure you get the right treatment. Start heavily slamming the other store though and corporate loyalty sets in and you are sunk.
Play it right and they'll do whatever you want. [img]graemlins/thumb.gif[/img]
Or go in there screaming like some psycho and they'll tell you to **** off and you're done. Your call [img]tongue.gif[/img]
Further lament how all you want is to have a working machine and while talking to a bunch of people at a party/class/work that they said THIS BB was the one to go to cuz the one you bought it at is crap.
This accomplishes a few thing:
1) You're calm and not a psycho. Trust me - people will WAY help you better if they empathize for you rather than are pissed off at or fear you.
2) You are complimenting their store. Everyone likes to be told they are preferred or the best. Puts things on a positive spin.
3) Most importantly - you are slagging another store BUT you can't start calling them buttholes or dumbasses - that defeats the point. See, chain stores are all very competitive within their own chains. They all know which store is selling more or has higher profit percentages and such. When you say THIS store is WAY better than THAT store then managers get a hard on and will do anything to make sure you get the right treatment. Start heavily slamming the other store though and corporate loyalty sets in and you are sunk.
Play it right and they'll do whatever you want. [img]graemlins/thumb.gif[/img]
Or go in there screaming like some psycho and they'll tell you to **** off and you're done. Your call [img]tongue.gif[/img]
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Originally posted by MrEastSide:
</font><blockquote>quote:</font><hr />Originally posted by Z24:
Sux Joe really it sux. Thats why its better to either know someone with their own business or know how to build them urself, then u just buy the parts n build it urself and only worry about Part warranties and not the whole system when u deal with people like Future Shop & Best Buy.
</font><blockquote>quote:</font><hr />Originally posted by Z24:
Sux Joe really it sux. Thats why its better to either know someone with their own business or know how to build them urself, then u just buy the parts n build it urself and only worry about Part warranties and not the whole system when u deal with people like Future Shop & Best Buy.
Dukk has a good point/idea tho goto a different best buy man
