futureguard

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05-05-2005, 04:25 PM

fuel37

50 Watt CAFz'r

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Join Date: Aug 2003

Posts: 83

Hey guys,

I was in to futureshop the other day and one of the associates was telling me that if I bought my deck with my futurecard and had futureguard that if my deck got stolen that futureguard would replace it. He made it sound really simple and like they done it all the time... but i'm skeptical. Anyone know how this works or have any experience with it? The way he described it made it sound too easy... if it was that easy wouldn't people just buy decks and steal them themselves??

05-05-2005, 05:37 PM

pinhead

1000 Watt CAFz'r

Join Date: Aug 2001

Posts: 1,770

i'd be leary as best buy who owns futureshop has been sued by two diffent states for screwing customers on extended warranty an so

http://www.wbns10tv.com/Global/story...9&nav=LUERQ2ZQ

http://www.state.nj.us/lps/ca/press/bestbuy504.htm

[ May 05, 2005, 06:37 PM: Message edited by: pinhead ]

05-05-2005, 07:37 PM

Shaughn Murley

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Posts: n/a

it's a pain in the *** to get replaced, but yes it replaces it, futureguard also costs you 1.20/100 of balance that you have as well, I don't think it's worth it, but the store gets paid well to sign people up on it.

05-05-2005, 07:49 PM

JordyO

4000 Watt CAFz'r

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Join Date: Sep 2002

Posts: 6,363

^^ If you pay the balance off right away though, you still get coverage I assume?

05-05-2005, 08:59 PM

Dereck Waller

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Yes you get the coverage for I believe 36 months (that's what it was when I was there). It's not a bad deal if you pay it off right away. It's 0 deductable, and doesn't pay depreciated, it replaces with the value of the original. The stores make big money (the store that originally signs you up gets credited for every futureguard purchase)It's just like any optional insurance, it sucks to pay if you never use it, but using it once can pay for it easily.

05-05-2005, 09:04 PM

Dereck Waller

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Quote:

Originally posted by pinhead:
i'd be leary as best buy who owns futureshop has been sued by two diffent states for screwing customers on extended warranty an so

http://www.wbns10tv.com/Global/story...9&nav=LUERQ2ZQ

http://www.state.nj.us/lps/ca/press/bestbuy504.htm

I have been hearing horror stories about Best Buy saying "not our problem" and not looking after extended warranty, but at the FS I worked at as long as it wasn't physical abuse most warranty transactions were pretty smooth.