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hifisoundconnection

Old 08-03-2006, 10:20 AM
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hifisoundconnection

hifisoundconnection.com
Has anyone ever purchased anything from this website? What's their level of customer service? Are they secure ?
I'm using them to purchase all my wiring and accessories...
Any feedback would be much appreciated...
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Old 08-03-2006, 10:53 AM
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I purchased a couple of Diamond Audio D615D2's from them about a month ago. There customer service was ok. It took them a while to figure out that the sub's were out of stock, and then they had to wait about a week for Diamond to ship more. Once they were back in stock they were sent quickly. So getting the product was kinda a pain in da A$$ but the subs were in perfect condition. Customer service response was fast but often it was confusing and they didn't seem to know what was going on. But what kind of customer service do you really expect from an online store? Anyway, I give them a B+.

Just my $0.02
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Old 08-03-2006, 11:16 AM
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I bought an Audiobahn amp from these guys, Took A LONG TIME to recieve it(over a month) but other then that CHeap!! which is always good and it was brand new in box when I got it:d
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Old 08-03-2006, 11:18 AM
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-Good Service
-Good Price
-Good Product

Choose two...
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Old 08-03-2006, 11:31 AM
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Thx guys...
I was just wondering because I placed an order for a wiring kit and term rings and dis blocks however they e-mail me back stating my credit card was declined. I contacted visa and was told the hifi charge was successful and everything seemed to be fine...I had no idea what was going on....
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Old 08-03-2006, 11:33 AM
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The thing that really sucks is that you can't call them. Their 1-800 number isn't valid in Canada....

Why not use PayPal?
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Old 08-03-2006, 11:38 AM
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Yeah,
I got a bit worried when their website went down this morning and I couldnt reach them by phone...The website is up and running now and I emailed them...I wouldnt use paypal because they've already charged my visa....Oh well I 'll just have to wait and see...
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