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Shaughn Murley 12-02-2004 10:03 PM

4-8 per day myself.
1-3 for my junior tech.

still getting lots of decks installs, stillwater can attest to that.

we've done over $2500 in labour in the last two days. It's only going to get worse this year.

stillwater 12-02-2004 10:08 PM


Originally posted by FurleyII:


still getting lots of decks installs, stillwater can attest to that.


I don't know what is wrong with us and decks last month.

Lethal 12-03-2004 12:43 AM

all the deck promos are craaazy. I am still trying to talk the ragin croatian into opening the install bay on Sunday/Mondays just for deck installs.

We are booking about a week-and-a-half in advance and the local FS iare doing sameday. It's part of their sales guys' pitch. I did a competition shop and the first thing their salesrep said to me when he walked up is "What can we do for you? I can install it right away."

Everyone else in town is back logged and they have 1.5 installers.

P.S. Ryan and Shaughn see my Stolen thread and keep an eye or two out please.

db 12-03-2004 08:51 AM

supp to be -22 this weekend
that should jostle the phone abit
but on average we are 20 starters a week when its slow
when its busy we get on avrerage 10-15 per day

Dereck Waller 12-03-2004 09:09 AM

DAmmit, supposed to get to +11 here today.

Ex-Maxx 12-05-2004 07:44 PM

I think we're averaging around 3-5/day here. That figure would probably double if people actually started showing up for their appointments. Word to the wise: get customers to prepay if they're booking an appointment, especially if it's in the distant future.

Dereck Waller 12-06-2004 09:03 AM

USe block booking, the only way to do this time of year.

midnightmazda 12-06-2004 10:55 AM

we have are customers pay in advance to get into the books, so that paying customers come first. then you get those people who call in and try to book over the phone and don't understand why we require the job to be prepaid then don't frickin show, now i have an empty stall in the bay. that really pisses me off!!!!

Ex-Maxx 12-06-2004 01:45 PM

Well even if people don't want to pay the full amount, they can at least do a layaway deposit for a show of good faith. And then there's the people that want you to "set aside" a starter for them when thay call and make an appointent. You tell them you can't do that, and they want to make a payment over the phone...

Shaughn Murley 12-06-2004 06:23 PM

Bah, full payment or no appointment. I've even had people who've paid not show up. But I've had far more who havn't paid just "forget".
I make no exceptions except for my dealerships, because they pay no matter what.


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