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Old 12-02-2004, 10:08 PM
  #12  
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Originally posted by FurleyII:


still getting lots of decks installs, stillwater can attest to that.

I don't know what is wrong with us and decks last month.
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Old 12-03-2004, 12:43 AM
  #13  
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all the deck promos are craaazy. I am still trying to talk the ragin croatian into opening the install bay on Sunday/Mondays just for deck installs.

We are booking about a week-and-a-half in advance and the local FS iare doing sameday. It's part of their sales guys' pitch. I did a competition shop and the first thing their salesrep said to me when he walked up is "What can we do for you? I can install it right away."

Everyone else in town is back logged and they have 1.5 installers.

P.S. Ryan and Shaughn see my Stolen thread and keep an eye or two out please.
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Old 12-05-2004, 07:44 PM
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I think we're averaging around 3-5/day here. That figure would probably double if people actually started showing up for their appointments. Word to the wise: get customers to prepay if they're booking an appointment, especially if it's in the distant future.
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Old 12-06-2004, 10:55 AM
  #18  
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we have are customers pay in advance to get into the books, so that paying customers come first. then you get those people who call in and try to book over the phone and don't understand why we require the job to be prepaid then don't frickin show, now i have an empty stall in the bay. that really pisses me off!!!!
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Old 12-06-2004, 01:45 PM
  #19  
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Well even if people don't want to pay the full amount, they can at least do a layaway deposit for a show of good faith. And then there's the people that want you to "set aside" a starter for them when thay call and make an appointent. You tell them you can't do that, and they want to make a payment over the phone...
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