SweetnLow91SC

I have a Polyglass 27V 11" Focal Sub that needs the foam surround replaced.
But I just found out from the local Focal distributor (Karz) that Focal no longer have recone parts for these subs. S0... where do you get parts or service for these subs?

Any suggestions would be appreciated.

[ June 08, 2005, 02:20 PM: Message edited by: SweetnLow91SC ]

SUX 2BU

iTrader: (1)

Try SpeakerCity. They recone speakers and are a Focal dealer I believe.

SweetnLow91SC

According to Phil at Karz... Speaker City (Dave)don't have parts for that sub either.

SUX 2BU

iTrader: (1)

Might have to concede to using non-Focal parts. Although, with it being a weird size like it is (11"), you might just be hooped.

Eli47

If you drop the sub off at the store, we'll do our utmost to locate the appropriate surround for that woofer, having said that, it may also take some time to locate the appropriate part, but we should be able to do that. We have 3 sources for surrounds, one of them should be able to help.
www.speakercity.ca

SweetnLow91SC

Man..... Focal sure sucks when it comes down to repair parts!

I'll pick up the subs from Karz and I'll swing by. thanx

[ June 10, 2005, 12:55 PM: Message edited by: SweetnLow91SC ]

Eli47

I've had great service from Focal in the past. There's always a simple solution to a complex problem.

SweetnLow91SC

yeah..... I had good service before from Karz too.. till this problem came up! But I think Its Focal's decision or doing on the parts issue tho.

looks like its going to be next week.. before I could pick both of them up. They're fixing the one with a minor problem.(loose dust cap) and its not ready yet.

[ June 11, 2005, 07:52 AM: Message edited by: SweetnLow91SC ]