RANT: V&T World Kingston. READ PLEASE!
05-25-2006, 02:13 PM
#1
RANT: V&T World Kingston. READ PLEASE!
RANT: V&T World Kingston. READ PLEASE!
So back in the early part of January my buddy, my father and I went up to Van & Truck World and purchased some 19" Rims but did not get the tires yet. Bill W. told us that it'd be no problem for us to bring the rims and tires (when we buy them) back to get an exchage for smaller rims if they didn't fit. His EXACT words (I have 3 witness' including myself on what he said). He also did NOT mention anything about a 45 day return policy and we talked about his old Civic with Air Ride and my Sunfire with Air Ride and how it was in storage at the time (obviously wouldn't be out in 45 days) and the SOB didn't mention the 45 day return policy, AND HE KNEW MY CAR WAS IN STORAGE.
Bill W. then told us they should fit, but check it out with a few Rims/Tires experts first. So I brought them home, talked to a few JCO/Non-JCO members and they said they'd fit if the fenders were rolled. I went to the body guy before the rims were bought he said rolling the fenders would NOT be a problem and after the rims were bought he said rolling the fenders WOULD be a problem. So I was left in a pickle, so I talked to a few other people (rims/tire experts) and they said simply cutting the fender would not be good enough.
Then I was checking out my car while it was at Creative Customs and my 18" rims were rubbing against the car and leaving marks on the inside of the wheel well. So I mention that and the fact that they won't fit without rolling so they just don't fit and I wanted to exchange. Well His boss comes out and we explain everything to him, the boss looks at BIll W. and says "Did you say that Bill?" (referring to saying they could be brought back at any time if they did fit). Of course Bill W. says No he didn't (that lying piece of ). We told his boss about him knowing my car was in storage and not telling us about the 45 day return policy and he said he didn't remember (that lying SOB). (There was a sign, a square sign with 4 sides, at the roof of the store inside the building that rotaded ever so slowly that said in small letter 45 days return policy. The stars would all have to be aligned to see that damn thing!).
So there was a HUGE arguement and i'm beyond pissed to say the least. I did not get my rims exchanged and I hope Bill W. burns in hell. I just wanted to exhange for smaller rims.
CONCLUSION: Buyer Beware. I would not reccommend those scamming piece of ***** to anyone. BIll W. will do anything to get a sale, including lying to your face. Lesson learned, don't deal with ******** that work off of Commission.
So back in the early part of January my buddy, my father and I went up to Van & Truck World and purchased some 19" Rims but did not get the tires yet. Bill W. told us that it'd be no problem for us to bring the rims and tires (when we buy them) back to get an exchage for smaller rims if they didn't fit. His EXACT words (I have 3 witness' including myself on what he said). He also did NOT mention anything about a 45 day return policy and we talked about his old Civic with Air Ride and my Sunfire with Air Ride and how it was in storage at the time (obviously wouldn't be out in 45 days) and the SOB didn't mention the 45 day return policy, AND HE KNEW MY CAR WAS IN STORAGE.
Bill W. then told us they should fit, but check it out with a few Rims/Tires experts first. So I brought them home, talked to a few JCO/Non-JCO members and they said they'd fit if the fenders were rolled. I went to the body guy before the rims were bought he said rolling the fenders would NOT be a problem and after the rims were bought he said rolling the fenders WOULD be a problem. So I was left in a pickle, so I talked to a few other people (rims/tire experts) and they said simply cutting the fender would not be good enough.
Then I was checking out my car while it was at Creative Customs and my 18" rims were rubbing against the car and leaving marks on the inside of the wheel well. So I mention that and the fact that they won't fit without rolling so they just don't fit and I wanted to exchange. Well His boss comes out and we explain everything to him, the boss looks at BIll W. and says "Did you say that Bill?" (referring to saying they could be brought back at any time if they did fit). Of course Bill W. says No he didn't (that lying piece of ). We told his boss about him knowing my car was in storage and not telling us about the 45 day return policy and he said he didn't remember (that lying SOB). (There was a sign, a square sign with 4 sides, at the roof of the store inside the building that rotaded ever so slowly that said in small letter 45 days return policy. The stars would all have to be aligned to see that damn thing!).
So there was a HUGE arguement and i'm beyond pissed to say the least. I did not get my rims exchanged and I hope Bill W. burns in hell. I just wanted to exhange for smaller rims.
CONCLUSION: Buyer Beware. I would not reccommend those scamming piece of ***** to anyone. BIll W. will do anything to get a sale, including lying to your face. Lesson learned, don't deal with ******** that work off of Commission.
05-25-2006, 06:15 PM
#5
1000 Watt CAFz'r
Join Date: Aug 2001
Posts: 1,770
it is not from buying from a local store
most of them are fair
its just an example of a slimy sales person or shop
dosn't mean were all like bill werthsma
and your not going to be the last person to have a bad experience with him
most of them are fair
its just an example of a slimy sales person or shop
dosn't mean were all like bill werthsma
and your not going to be the last person to have a bad experience with him
Last edited by pinhead; 05-25-2006 at 06:17 PM.
05-25-2006, 06:40 PM
#6
Originally Posted by Prolifik
this is exactly why u never ever support your local dealers. always buy from ebay
BUT.. what i find with many of the LOCAL shops ive dealt with in the past is
1) they pull shadey crap like above. Damage your car while it sits in their shop, cut corners...
2) prices tend to be 50+ % more.
Its hard to support local when gauges on ebay *NEW* with no DOA warranty are $40 US and here theyre $130 CA. If they were $70 here, id buy them.
At the end of the day, buyer beware. Aftermarket = no warranty. It sucks the salesman was like that, least the installer didnt come and try to steal your car (true story).
Now you know never to return
05-25-2006, 06:59 PM
#7
like my baby sister, a lawyer, always says; "if it's not in writing, then it ain't worth the paper it's written on!" Anything you expect or discussed that you can do should a problem arrise, must be written out on your receipt, and initialed, stamped or signed by the person with authority. Thanks for the information though, at least we can be cautious if dealing with that company.
Thread
Thread Starter
Forum
Replies
Last Post
Taylor Morley
Canadian General Car Audio Discussion
2
06-22-2003 11:04 AM
Taylor Morley
Canadian General Car Audio Discussion
9
06-20-2003 08:03 PM
