Rockford Amp Repair
07-28-2005, 04:15 AM
#11
50 Watt CAFz'r
Thread Starter
Join Date: Mar 2002
Posts: 419
[QUOTE]Originally posted by Lethal:
You asked the MANUFACTURER for a repair cost and your upset that the price is high
You and (more importantly) they do not know exactly what is wrong with the amp until they get it on the bench.
Lethal...that is my whole point...we don't know what's wrong with but Rockford wants to charge me more than $1000 for a repair...what if it's just a cold solder joint? That could be a five minute repair...but it would still cost a $1000.
[QUOTE]Originally posted by Lethal: The unit is long past warranty so you do not need to take it to an authorized repair depot. Try another depot.
Yes, and this is the reason for my post. I have already been told of several such depots.
[QUOTE]Originally posted by Lethal: Pretty sorry excuse to write off a line of amplifiers that helped power many world record holders for many years.
I don't think so...I am not after world records. I only want an amp that sounds decent, is reliable and can be repaired for a reasonable price if it breaks.
[QUOTE]Originally posted by Lethal: I run the RF1000BD and I push it very hard, very frequently. [img]graemlins/headbang.gif[/img] If it ever died on me it would hold a special place in my heart for doing it's job so well these years and I would not hesitate to spend my hard earned money again on a Fosgate Power Amplifier. [img]graemlins/thumb.gif[/img]
Special place in your heart? There are a bunch of other amplifiers that could easily accomplish what I need in my car and I have absolutely no allegiance to RF. It's just a fuggin' amplifier...I just want it repaired for a reasonable price.
[QUOTE]Originally posted by Lethal: I don't think a single Fosgate Power amplifier produced ever received light duty. The amps a work horse....especially a [img]graemlins/bow.gif[/img] 1500BD.
Actually, mine hardly gets driven hard at all...I'm not into loud bass...
You asked the MANUFACTURER for a repair cost and your upset that the price is high
You and (more importantly) they do not know exactly what is wrong with the amp until they get it on the bench.
Lethal...that is my whole point...we don't know what's wrong with but Rockford wants to charge me more than $1000 for a repair...what if it's just a cold solder joint? That could be a five minute repair...but it would still cost a $1000.
[QUOTE]Originally posted by Lethal: The unit is long past warranty so you do not need to take it to an authorized repair depot. Try another depot.
Yes, and this is the reason for my post. I have already been told of several such depots.
[QUOTE]Originally posted by Lethal: Pretty sorry excuse to write off a line of amplifiers that helped power many world record holders for many years.
I don't think so...I am not after world records. I only want an amp that sounds decent, is reliable and can be repaired for a reasonable price if it breaks.
[QUOTE]Originally posted by Lethal: I run the RF1000BD and I push it very hard, very frequently. [img]graemlins/headbang.gif[/img] If it ever died on me it would hold a special place in my heart for doing it's job so well these years and I would not hesitate to spend my hard earned money again on a Fosgate Power Amplifier. [img]graemlins/thumb.gif[/img]
Special place in your heart? There are a bunch of other amplifiers that could easily accomplish what I need in my car and I have absolutely no allegiance to RF. It's just a fuggin' amplifier...I just want it repaired for a reasonable price.
[QUOTE]Originally posted by Lethal: I don't think a single Fosgate Power amplifier produced ever received light duty. The amps a work horse....especially a [img]graemlins/bow.gif[/img] 1500BD.
Actually, mine hardly gets driven hard at all...I'm not into loud bass...
07-28-2005, 04:46 PM
#15
Who cares, I do. I sell the stuff. What if you purchased from me and I had a I don't care kind of attitude, would you not be pissed? What if it is a install issue and now the customer goes and and spends $1000.00 on a new amp and 2 months down the road it dies a horrible death. Is it too pronounced as crap that you would never buy again and it could not possibly be the install.
Newb, I'll mail you over the shoe horn to try and help that foot get out of your mouth. Are you privy to exactly how Rockford warranty is done? Are you privy to how much a new circuit board really costs? Are you privy to how much an employee is paid and shipping etc.? Chances are you are not, as such why would you ASSUME that Rockford is making an obscene profit then? What if the amp is not an easy repair and does infact need a new board? I guess that in your opinion the boards must be cheap right? I guess you expect a company to profit from a customers misfortune. Pretty crappy outlook on things if you ask me. I think the customer is best getting a quote from a competitor as it is out of warranty, this is exactly what I would do as well.
If something happened to my gear, I would want to find out what caused it so as to prevent it from happening again. What if the return resistance is higher that a crack addict on cloud 9, hmmm... yup that is definitely install related and would spell disaster for an amplifier even with moderate use. Simple little thing to check but it's a whole pile easier to pronounce something as being a pile of crap instead of doing the work to find out the real cause.
Maybe we have differing opinions here, as a business owner, if this was my customer, warranty or not, that ground reading would be known like right now, then again I would have checked it in the first place instead of assuming that it was a good ground because the wire was short and attached to the closest bolt and stipped clean of paint....... far from a good ground in my opinion, yet this is the ASSUMED correct ground, even for many veteran installers.
Newb, I'll mail you over the shoe horn to try and help that foot get out of your mouth. Are you privy to exactly how Rockford warranty is done? Are you privy to how much a new circuit board really costs? Are you privy to how much an employee is paid and shipping etc.? Chances are you are not, as such why would you ASSUME that Rockford is making an obscene profit then? What if the amp is not an easy repair and does infact need a new board? I guess that in your opinion the boards must be cheap right? I guess you expect a company to profit from a customers misfortune. Pretty crappy outlook on things if you ask me. I think the customer is best getting a quote from a competitor as it is out of warranty, this is exactly what I would do as well.
If something happened to my gear, I would want to find out what caused it so as to prevent it from happening again. What if the return resistance is higher that a crack addict on cloud 9, hmmm... yup that is definitely install related and would spell disaster for an amplifier even with moderate use. Simple little thing to check but it's a whole pile easier to pronounce something as being a pile of crap instead of doing the work to find out the real cause.
Maybe we have differing opinions here, as a business owner, if this was my customer, warranty or not, that ground reading would be known like right now, then again I would have checked it in the first place instead of assuming that it was a good ground because the wire was short and attached to the closest bolt and stipped clean of paint....... far from a good ground in my opinion, yet this is the ASSUMED correct ground, even for many veteran installers.
07-28-2005, 08:37 PM
#16
50 Watt CAFz'r
Join Date: Oct 2004
Posts: 166
Originally posted by Fishbone:
I've already removed it from the car...goes into an "unauthorized" repair shop tomorrow...
I've already removed it from the car...goes into an "unauthorized" repair shop tomorrow...
07-28-2005, 11:12 PM
#18
Originally posted by GearPirate.com:
Who cares, I do. I sell the stuff. What if you purchased from me and I had a I don't care kind of attitude, would you not be pissed? What if it is a install issue and now the customer goes and and spends $1000.00 on a new amp and 2 months down the road it dies a horrible death. Is it too pronounced as crap that you would never buy again and it could not possibly be the install.
Newb, I'll mail you over the shoe horn to try and help that foot get out of your mouth. Are you privy to exactly how Rockford warranty is done? Are you privy to how much a new circuit board really costs? Are you privy to how much an employee is paid and shipping etc.? Chances are you are not, as such why would you ASSUME that Rockford is making an obscene profit then? What if the amp is not an easy repair and does infact need a new board? I guess that in your opinion the boards must be cheap right? I guess you expect a company to profit from a customers misfortune. Pretty crappy outlook on things if you ask me. I think the customer is best getting a quote from a competitor as it is out of warranty, this is exactly what I would do as well.
If something happened to my gear, I would want to find out what caused it so as to prevent it from happening again. What if the return resistance is higher that a crack addict on cloud 9, hmmm... yup that is definitely install related and would spell disaster for an amplifier even with moderate use. Simple little thing to check but it's a whole pile easier to pronounce something as being a pile of crap instead of doing the work to find out the real cause.
Maybe we have differing opinions here, as a business owner, if this was my customer, warranty or not, that ground reading would be known like right now, then again I would have checked it in the first place instead of assuming that it was a good ground because the wire was short and attached to the closest bolt and stipped clean of paint....... far from a good ground in my opinion, yet this is the ASSUMED correct ground, even for many veteran installers.
Who cares, I do. I sell the stuff. What if you purchased from me and I had a I don't care kind of attitude, would you not be pissed? What if it is a install issue and now the customer goes and and spends $1000.00 on a new amp and 2 months down the road it dies a horrible death. Is it too pronounced as crap that you would never buy again and it could not possibly be the install.
Newb, I'll mail you over the shoe horn to try and help that foot get out of your mouth. Are you privy to exactly how Rockford warranty is done? Are you privy to how much a new circuit board really costs? Are you privy to how much an employee is paid and shipping etc.? Chances are you are not, as such why would you ASSUME that Rockford is making an obscene profit then? What if the amp is not an easy repair and does infact need a new board? I guess that in your opinion the boards must be cheap right? I guess you expect a company to profit from a customers misfortune. Pretty crappy outlook on things if you ask me. I think the customer is best getting a quote from a competitor as it is out of warranty, this is exactly what I would do as well.
If something happened to my gear, I would want to find out what caused it so as to prevent it from happening again. What if the return resistance is higher that a crack addict on cloud 9, hmmm... yup that is definitely install related and would spell disaster for an amplifier even with moderate use. Simple little thing to check but it's a whole pile easier to pronounce something as being a pile of crap instead of doing the work to find out the real cause.
Maybe we have differing opinions here, as a business owner, if this was my customer, warranty or not, that ground reading would be known like right now, then again I would have checked it in the first place instead of assuming that it was a good ground because the wire was short and attached to the closest bolt and stipped clean of paint....... far from a good ground in my opinion, yet this is the ASSUMED correct ground, even for many veteran installers.
I don't need to know any of those things you asked to say that a circuit board swap on an amp that maybe retailed for 1200-1400 should not be 1037 unless there is a significant amount of profit involved. All your [img]graemlins/blah.gif[/img] about cost and such is just that, unless the board is picked up, replaced by, and delivered back by a russian hooker that "services" the client as well each meeting, 1037 is way too much.
"I guess you expect a company to profit from a customers misfortune. Pretty crappy outlook on things if you ask me."
No, that's not my outlook. I've had great dealings with companies over warranty/repair issues. Rockford however, is not one of them. Ages ago I had a Punch 40 Trans-Ana x2 blow out of warranty and I was told that "the new amps are much better and you should just buy a new one." When I pressed for a repair price I was told something ridiculous, more than the retail price of a replacement at the time.
