edgar

here's the scenario. I attempted to run the speaker wires through the molex plugs on my '95 Integra. The p/s plug ended up being super corroded, resulting in me pulling out three to four wires (killing the power window). In my bungling, one of the pins also got broken on the d/s plug (killing the p/s door lock I think). Figuring I was way over my head I took it to a local shop (to be unnamed at this point) to fix my damages and finish the install. The install consisted of flush mounting the tweeters in the door panel, drilling the midranges into the factory holes, and just connecting all of the pieces of wire that I had already run.

A couple days and $300 poorer I had a working system with functioning locks and windows. Poorer but a happy camper. Now three weeks later, the p/s power door lock isn't quite power any more, the lock actuator isn't being actuated from either switch.

Took it back to the shop that did it and they basically won't even touch it.

Leaving me to figure out how the hell to fix this on my own, any ideas?

[ November 08, 2004, 04:33 PM: Message edited by: edgar ]

PSIVIC

Well, I'm stating the obvious here, but that is BS. You paid for a service, and there should be some level of warranty on their work for that. I would just tell them that they MUST fix it.

edgar

very true, but considering the amount of repair needed and the amount of time that they had spent on it, I'm not sure if they were doing me a favor by charging me $300 (let it be known that I have absolutely no clue what industry standard pricing is for something like this). If they were trying to help me out, I'm not someone to push the matter. If it's just a standard price, should I hold the shop responsible?

I'm curious what you industry guys think of this

mik

iTrader: (1)

well my Alarm install took almost 8 hours (7 labour) to get everything working right (my wiring got screwed up badly somehow) and it was only like 200 tops for the install.

I dunno, the amount of work neccessary to get into the door and see whats up would only be an hour or so anyways.

Just go back and ask again, if you werent talking to a "higher-up" last time, do it this time.

Local shops guarantee most of their labour, atleast here.

MIKEONE

if we worked on a job that had some issues, we would usually discuss them with the vehicle owner. seeing tht you paid $300 they are on the hook for the repairs. call them every half hour until they agree to fix it.on integras and civics,it is easier to remove the door and install firewall grommets for the new wires,the toughest part is to re-align the door properly.if the wires are corroded , go to an auto wreckers and find the wire assemblies, and solder heatshrink them. that should cover the issues regarding the install.if they refuse to fix it ,try to get your money back [img]smile.gif[/img]

carstereoguy

iTrader: (2)

my guess is that they hooked the wires on a corroded wire if the wire is corroded you might have to replace the wire from the kick panel to inside the door panel they maybe used connector instead of soldering the wires. if you were closer id look at it for you but i would call them in the morning and and tell them that you are reporting them to better business bureau and i would call them lots untill they decided to fix it.

Mr. Marco

iTrader: (19)

go back and tell them that if they don't fix it or prove that its the door lock itsefl gone bad, you ar going to tell everyone oyu know about your displeasure with their work. i suggest mentioning this site actually.
if they don't even have the consideration to diagnose it, come back and post the shop's name, phone number and your story.
the BBB is also a good idea.

ChrisB

iTrader: (4)

go back and tell them to fix it.. [img]smile.gif[/img]