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Old Mar 31, 2005 | 06:21 PM
  #11  
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Let the consumer decide what they value and don't get pissed off if they don't value what you sell. Some consumers value a low price, and these are often knowledgable buyers that can do everything themselves (i.e. configure and install their own system). They will search for the lowest price, which are often Internet sellers. On the other hand some consumers value customer service, and these buyers are often unknowledgable and rely on the service of a brick and mortar store.

I say stop complaining about what consumers value and focus on your respective niche. If people are buying on the net than they aren't your target market, and in such case, stop bitchin about it and focus on those that are within your target market.

[ March 31, 2005, 07:23 PM: Message edited by: B-Burn ]
Old Mar 31, 2005 | 07:58 PM
  #14  
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It seems to me like the people who buy off the internet want it all for nothing.

At Pioneer we field telephone calls every day from customers who've purchased products from the US (both from US retailers & not) who want service from us. Well, tough luck!

The bottom line is that infrusture cost money. Just as was mentioned above, these internet sites could be guys in their parents basement who have a contact that can get these products direct. Who knows where they come from or what condition they may be (refurb, b-stock, etc.).

US companies that have an authroized Canadian distributor seem to be the ones that are hid hardest as the distributor is an extra "middle man" between the manufacturer & the end user. I have heard many stories of how customers are buying brands like Phoenix Gold, MTX, MB Quart & Eclipse for below what the retailer pays for them.

For the guys who buy from the internet: Who do you think sponsors all the import & sound-off shows that you love to go to? Who do you think provides the t-shirts, hats, stickers & other giveaways that you get when you attend these shows? Not to mention all the people to help you install, troubleshoot & answer questions about the products you purchase.

Maybe the day will come when mobile electronics stores refuse to install products that are purchased in Canada? Hmmm...

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Old Mar 31, 2005 | 08:13 PM
  #15  
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Originally posted by pks71:
I'm abit bent outa shape. I live in nova scotis and have been into car audio for 17 years. about 2 years ago I was introduced to ebay. Since then I have purchased about 70 items from ebay. I would like to give you a few details of sales. The last one I can say is at Glubes sound studio an xtant 6.1amp. sells for $1499cad. At indoaudio(ebay) it sells for $425cad. Some of you may say"well if you add all the fees it will equal $1499. Thats BS!! I've bought from them before. The customs/taxes would equal so much less!! So why would I purchase from local merchants?? I bought a orion 2500D for $575us shipped! I'm told it would sell for about $2500 here. I'm sorry. I'd much rather buy locally but when considering the amout of money to be saved.....MUST buy from US.
Tell me your thoughts.
First off I am the only one who realized this guy is an idiot.

Xtant 6.1 for 1499???? Full MSRP is 799 at most in canadian dollars.

So go back to glubes and read the real price tag or if it is actually tagged at 1499 then report it to the distributor.
Old Mar 31, 2005 | 08:45 PM
  #16  
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Originally posted by DWVW:
</font><blockquote>quote:</font><hr />Originally posted by B-Burn:
Let the consumer decide what they value and don't get pissed off if they don't value what you sell. Some consumers value a low price, and these are often knowledgable buyers that can do everything themselves (i.e. configure and install their own system). They will search for the lowest price, which are often Internet sellers. On the other hand some consumers value customer service, and these buyers are often unknowledgable and rely on the service of a brick and mortar store.

I say stop complaining about what consumers value and focus on your respective niche. If people are buying on the net than they aren't your target market, and in such case, stop bitchin about it and focus on those that are within your target market.
That's what you would think, but when I was installing I was fixing alot of internet equipment installs. And those people usually wanted a "deal" on the labour. </font>[/QUOTE]Well labour is where shops make the most gross margin. They should just charge their regular labour rate and refuse if the prospects asks for a discount from that. If a shop gives a discount on this, they are accepting the business. They are by no means obligated to accept. If they then turn around and complain after accepting this business, they are being a bit hypocritical in my books because they have contributed to their own problem and then complained about the problem.
Old Mar 31, 2005 | 08:48 PM
  #17  
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I want to echo some comments in plain terms

Indoaudio is a legal company that sells good (mostly new) products. That does not mean they are moral or ethical (they are unethical to the US and Canuck customer AND to the companies who’s products they sell). They undercut the market because they cheat the system. They get backdoor products from retailers who need to unload stock (may be gray, may be B stock/ referb, may be new) and since they have zero overhead (no store, no warehouse, no business licenses, no insurance, no install bay, no employees, they pay no sales OR income taxes on the sales (OK that IS a legal issue). Companies like Indoaudio back door the process, void the warranty, and every working stiff who HAS a legit part of this pie (customer, retailer, distributor, manufacturer) friggin looses on this deal. This is not a US is better or worse than Canada issue, these Internet companies could just as easily be Canadian!

For the record Indoaudio is a fairly classy group that does not sell junk, and they sell A LOT (over a 1000 per year) of high end products. My question is the same as slow/n\low, pioneer guy and pks71 what is the price tag for doing the right thing? Does morality have a cost? This is why we are selling our collective Asses to china, they are cheep we are not, and how much are you prepared to pay to do the right thing? When you buy using back door processes you yourself and the system till companies go out of business. I buy used stuff on line.


The primary difference between US and Canadian retail is import duty, shipping, distribution differences and the hefty Canadian taxation (that is how you pay for those wonderful government programs). The pendulum swings both ways US does not have to be less expensive.
Old Mar 31, 2005 | 09:19 PM
  #18  
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^^^ It seems to me that everyone should be upset at the retailers selling through the back door rather than the companies selling it. Another party to be logically upset at is the actual manufacturer that allows this to happen within their distribution channels.
Old Mar 31, 2005 | 09:24 PM
  #19  
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just curious...how much booze do you guys sneak over when you go to those shows down south?
Old Mar 31, 2005 | 10:02 PM
  #20  
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[/qb][/QUOTE]That's what you would think, but when I was installing I was fixing alot of internet equipment installs. And those people usually wanted a "deal" on the labour. [/QB][/QUOTE]

so dont cut them a deal . isnt it a good thing to pick up the labour for those jobs? sience it is labour that gives you the most profit. saves you avheign to worry about warentee issues on teh products.

i have to say i do buy most of my stuff online due to the low prices. i can install my own things and build my own boxes. some of us need to get the lowest pricee because we arnt made of money. we have low paying jobs , are maybe in school , and still want to be able to enjoy an audio system in our car.

dont complain about people how buy online because realy if they buy online you wouldnt want them walking into yoru store anyways because they would jsut try to haggle you for a better price and you woudnt want them as a customer anyways. i agree with the guy about. focus on selling yoru stuff to teh peopel who want the help and warentes.



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