How do you like the "killing time" customer's
#21
I did not mean to inadvertently call YOU an *** . This would be a reason for people to be "stand offish" though and not ask for help. Offish, is that even a word [img]smile.gif[/img] .
#22
Oh ok thats kool man sorry but like i said if you work in car audio there are alot of guys/girls that just waste time and it is just [img]graemlins/bs.gif[/img]
#23
Adam -- "always take a stab" -- just because someone looks like a "dead customer" does not mean they are -- I did with a guy yesterday who was "just looking" and he walked out with a T5002 (of course )
PS -- someone "just looking" is really saying they haven't met a good enough salesperson yet [img]graemlins/beer.gif[/img] [img]graemlins/headbang.gif[/img]
[ September 12, 2004, 10:12 AM: Message edited by: mike bisson ]
PS -- someone "just looking" is really saying they haven't met a good enough salesperson yet [img]graemlins/beer.gif[/img] [img]graemlins/headbang.gif[/img]
[ September 12, 2004, 10:12 AM: Message edited by: mike bisson ]
#24
If the person walked into the store, they obviously want/need something, so ALWAYS "take a stab" at least greet the client with some form of enthusiasm (not as you rub your hands together saying "may I help you?"), if you don't have the time to serve them tell them you are helping "a PAYING customer" , they'll understand not to waste your time.
#25
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ooooo thats a good way to make a cust feel less imortant, just dont do it to a woman!! they would feel discriminated upon.
best way to deal with that situation is to excuse yourself for a minute, however dont forget to come back to that cust.
remember do this only if you are the only salesman working that dept.
best way to deal with that situation is to excuse yourself for a minute, however dont forget to come back to that cust.
remember do this only if you are the only salesman working that dept.
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