How do you like the "killing time" customer's

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Sep 10, 2004 | 03:51 AM

#21

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2000 Watt CAFz'r

Joined: Oct 2000

Posts: 2,357

I did not mean to inadvertently call YOU an ***

. This would be a reason for people to be "stand offish" though and not ask for help. Offish, is that even a word [img]smile.gif[/img] .

Sep 10, 2004 | 07:32 PM

#22

darknight

Thread Starter

50 Watt CAFz'r

Joined: Aug 2004

Posts: 89

Oh ok thats kool man sorry but like i said if you work in car audio there are alot of guys/girls that just waste time and it is just [img]graemlins/bs.gif[/img]

Sep 12, 2004 | 09:08 AM

#23

mike bisson

1000 Watt CAFz'r

iTrader: (1)

Joined: Feb 2004

Posts: 1,156

Adam -- "always take a stab" -- just because someone looks like a "dead customer" does not mean they are -- I did with a guy yesterday who was "just looking" and he walked out with a T5002 (of course

)

PS -- someone "just looking" is really saying they haven't met a good enough salesperson yet

[img]graemlins/beer.gif[/img] [img]graemlins/headbang.gif[/img]

[ September 12, 2004, 10:12 AM: Message edited by: mike bisson ]

Oct 5, 2004 | 03:29 PM

#24

Eli47

500 Watt CAFz'r

Joined: Dec 2000

Posts: 952

If the person walked into the store, they obviously want/need something, so ALWAYS "take a stab" at least greet the client with some form of enthusiasm (not as you rub your hands together saying "may I help you?"), if you don't have the time to serve them tell them you are helping "a PAYING customer" , they'll understand not to waste your time.

Oct 9, 2004 | 09:20 AM

#25

Guest

Posts: n/a

ooooo thats a good way to make a cust feel less imortant, just dont do it to a woman!! they would feel discriminated upon.

best way to deal with that situation is to excuse yourself for a minute, however dont forget to come back to that cust.
remember do this only if you are the only salesman working that dept.