my experience with speakercity
12-04-2004, 10:05 AM
#14
On a private note, Speaker City is one of the most respected retailers in the lower mainland. I would try again, agree with defro, find Grant. They do real good work, and are HUGE on customer service. Sorry you have a bad experience....
12-04-2004, 10:28 AM
#16
Make sure they install RCA cables without the extra ground loops in them.. [img]graemlins/laugh.gif[/img]
Edit: unless it was a higher level signal then the amp could handle, why would you need a converter for a balanced signal going into a non-balanced input ?
[ December 04, 2004, 11:30 AM: Message edited by: Haunz ]
Edit: unless it was a higher level signal then the amp could handle, why would you need a converter for a balanced signal going into a non-balanced input ?
[ December 04, 2004, 11:30 AM: Message edited by: Haunz ]
12-04-2004, 01:01 PM
#17
50 Watt CAFz'r
Join Date: Nov 2004
Posts: 313
What kind of car do you have ?? Not sure if it was mentioned in your "rant".
How long ago was this ? Did you ask to talk to an installer ? Did you ask to see pictures of installs that we have done ? If you thought the guy you were dealing with wasn't experienced enough for your level - did you ask to speak to a senior sales rep ?
If your answer to any of these is no, then I would suggest that you do.
I'm the guy that you've been suggested that you deal with - "Grant". I've probably been recommended because I have been doing this for quite some time, and generally try to maximise the budget "any" customer has, not just the ones with the deep pockets - as suggested by the "Golden Toque - Chris guy".
And as for the space issue in the trunk - if you want some real bass, you have to be willing to give up some trunk space - so were would you suggest putting the subwoofers ??
The recommendation of using fibreglass enclosures in the wheel well, or one of the rear quarter panels - is to minimise the amount of space that is required for your subwoofers. And unfortunatley these type of enclosures are time consuming and do cost more money than a $88 pre-fab sub box. Again, depending on what your budget is, for what you are trying to accomplish, it may not have been possible to do what you thought was possible.
So if you would like to give me a shot at resolving your issues, please give me a call. I would be more than happy to discuss this situation and make my recommendations for what you are after. If I cant resolve them or make better recommendations, then you have my permission to bash my stores name. Until then................!!!!!!
Yes, is the answer to Chris who asked if our name was brought up earlier this week. A customer had posted a complaint - suggesting that we had used noise suppressors, or groung loop isolators to fix his noise problem - which we hadn't. He also complained that after he came in that the sound quality wasn't as good as it was before - and sounded distorted. He neglected to mention that it only started sounding this way after he had been listening to it for almost 2-hours in a parking lot without the engine running - and that after that, it was hard to start his car - maybe his battery was getting low ??????????????
This is not a bash the customer statement, but he didn't know that when your battery is almost dead, that the sound of your audio system doesn't sound very good. Anyway, since I replied to his statements on this forum, he has come back into the store - dealt with me - we tweaked up his system (thanks for all the suggestions)and he left a happy customer and we thank him for the beer he brought us afterwards to apologise for his statements.
Yes, another happy customer !! MAYBE I CAN
MAKE YOU HAPPY TOO.
GRANT. [img]graemlins/thumb.gif[/img]
store # (604)736-2077 Speaker City
[ December 04, 2004, 04:10 PM: Message edited by: G-MONEY ]
How long ago was this ? Did you ask to talk to an installer ? Did you ask to see pictures of installs that we have done ? If you thought the guy you were dealing with wasn't experienced enough for your level - did you ask to speak to a senior sales rep ?
If your answer to any of these is no, then I would suggest that you do.
I'm the guy that you've been suggested that you deal with - "Grant". I've probably been recommended because I have been doing this for quite some time, and generally try to maximise the budget "any" customer has, not just the ones with the deep pockets - as suggested by the "Golden Toque - Chris guy".
And as for the space issue in the trunk - if you want some real bass, you have to be willing to give up some trunk space - so were would you suggest putting the subwoofers ??
The recommendation of using fibreglass enclosures in the wheel well, or one of the rear quarter panels - is to minimise the amount of space that is required for your subwoofers. And unfortunatley these type of enclosures are time consuming and do cost more money than a $88 pre-fab sub box. Again, depending on what your budget is, for what you are trying to accomplish, it may not have been possible to do what you thought was possible.
So if you would like to give me a shot at resolving your issues, please give me a call. I would be more than happy to discuss this situation and make my recommendations for what you are after. If I cant resolve them or make better recommendations, then you have my permission to bash my stores name. Until then................!!!!!!
Yes, is the answer to Chris who asked if our name was brought up earlier this week. A customer had posted a complaint - suggesting that we had used noise suppressors, or groung loop isolators to fix his noise problem - which we hadn't. He also complained that after he came in that the sound quality wasn't as good as it was before - and sounded distorted. He neglected to mention that it only started sounding this way after he had been listening to it for almost 2-hours in a parking lot without the engine running - and that after that, it was hard to start his car - maybe his battery was getting low ??????????????
This is not a bash the customer statement, but he didn't know that when your battery is almost dead, that the sound of your audio system doesn't sound very good. Anyway, since I replied to his statements on this forum, he has come back into the store - dealt with me - we tweaked up his system (thanks for all the suggestions)and he left a happy customer and we thank him for the beer he brought us afterwards to apologise for his statements.
Yes, another happy customer !! MAYBE I CAN
MAKE YOU HAPPY TOO.
GRANT. [img]graemlins/thumb.gif[/img]
store # (604)736-2077 Speaker City
[ December 04, 2004, 04:10 PM: Message edited by: G-MONEY ]
12-04-2004, 01:31 PM
#18
50 Watt CAFz'r
Join Date: Sep 2003
Posts: 136
Chris you thubuubuu, Grant and I are the main sales guys here now and we provide all out customers with respect and the best customer service possible. dont label us because of an insident that happend years ago with someone who doesnt work here anymore.
12-04-2004, 01:51 PM
#20
0 Watt CAFz'r
Join Date: Aug 2004
Posts: 34
Hey Grant, it's Charles.
I have deal with Grant pereonally in Speaker City a lot of times and I would say that Grant is a very knowledgable guy and give full respect to his customers so I totally agree with Grant's answer on this problem.
I have deal with Grant pereonally in Speaker City a lot of times and I would say that Grant is a very knowledgable guy and give full respect to his customers so I totally agree with Grant's answer on this problem.
