the car audio industry
Guest
Posts: n/a
commission and non comission is all what the salesperson makes of it, any salary salesperson worth it would exceed in commissions what any fiscally responsible empolyer would ever pay him, ive got 2 words, profit sharing. you want to motivate people, profit share, it makes them feel more part of the company, imo
Yankee
Joined: Oct 2003
Posts: 3,599
IMO those who believe the consumer has dragged pricing down into the dirt are mistaken.
I think the price structure of the dealer/ installer is shifting and the smart retailer needs to position his business to take advantage. I dont mean to gouge the customer but to do what he has to to compete with internet sales.
Guest
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I still say the average consumer has been taught they should expect to play less than the sticker price regardless of what the sticker price is. They have been taught this by retailers.
Consumers do not expect to haggle on the milk they get at Safeway, or a jacket at Sears, a dinner at Red Lobster, or the electric bill but eletronics retailers have taught them that it is acceptable to expect product for less from them.
Like I say - I don't blame the consumer.
Consumers do not expect to haggle on the milk they get at Safeway, or a jacket at Sears, a dinner at Red Lobster, or the electric bill but eletronics retailers have taught them that it is acceptable to expect product for less from them.
Like I say - I don't blame the consumer.
here is my thought on commision and educated vs. uneducated sales ppl.
I used to work at futureshop as a car audio sales guy. I i was confident that i knew my shiit when i took on the job and was hoping that other sales guy would share atleast some basic or common knowledge of car audio. Which was NOT the case at all. I only really got a job there b/c i love car audio, money was not that important, this was when i just started out to compete and i was really passionate about the whole car audio thing. I thought i could bring some kind of benefit to the industry maybe.
Long story short, one of the sales guys did learn alot from me and caught the car audio bug himself. Meanwhile others still had to ask me about ohms and watts every time they were asked by a customer. Most of these guys would make up stuff or simply lie just to sell something and get the commission. The manager loved them b/c they were making money. I didnt say anything about it to them, however i felt sorry for the customers all the time. Then there was the last straw.....One day a teenager came in willing to spend all sorts of money on car audio. So one of the sales guys 'helped' him. I wasnt paying much attention to the sale but in the end i was surprized to see the customer buy TWO kenwood 'mono block 1000 watt' amps and THREE kendoowd tornado 12's. The sale totalled over $2g's by retail prices he paid. I was very cuoriouse so i asked the customer what were his system plans. This is what he told......I am going to slave/bridge these two kenwood mono blocks to run the 3 12's i got. At that point i lost it and told him that it is not physically possible to slave those kenwoods, matter of fact only a few mono block amps could be slaved. (this was like 4 years ago). He was kinda confused and asked me if i was joking, i said no why? The customer then told me that the other sales guy told him something like this is done every day with the kenwood 'mono block' amps. I proceeded to explain to him that it is VERY untrue and that there is NO way to slave those kenwoods. needless to say he returned all of it and gave the other sales guy a peice of his mind.
Next day i got fired by the maganer for what 'I' would call educating a customer and saving the store some money on the processing costs b/c the customer would RETURN THE SHIIT ANYWAY a few days later b/c of obviouse reasons. However my manager saw it differently, probably fueled by the anger of the sales guy who lost his commision (for the sake of which he lied to the customer). The manager pretty much told me that my improper sales technique and ways in which i interact with customers were not in department's best interest..........which i guess is to rip ppl off.
One of the good sales guys oversaw the whole situation and later quit to go on and open up his own car audio shop b/c he was sick of the bs at FS.
.....so thats my theory on the commision sales ppl.
[ April 28, 2004, 01:11 AM: Message edited by: Tinted ]
I used to work at futureshop as a car audio sales guy. I i was confident that i knew my shiit when i took on the job and was hoping that other sales guy would share atleast some basic or common knowledge of car audio. Which was NOT the case at all. I only really got a job there b/c i love car audio, money was not that important, this was when i just started out to compete and i was really passionate about the whole car audio thing. I thought i could bring some kind of benefit to the industry maybe.
Long story short, one of the sales guys did learn alot from me and caught the car audio bug himself. Meanwhile others still had to ask me about ohms and watts every time they were asked by a customer. Most of these guys would make up stuff or simply lie just to sell something and get the commission. The manager loved them b/c they were making money. I didnt say anything about it to them, however i felt sorry for the customers all the time. Then there was the last straw.....One day a teenager came in willing to spend all sorts of money on car audio. So one of the sales guys 'helped' him. I wasnt paying much attention to the sale but in the end i was surprized to see the customer buy TWO kenwood 'mono block 1000 watt' amps and THREE kendoowd tornado 12's. The sale totalled over $2g's by retail prices he paid. I was very cuoriouse so i asked the customer what were his system plans. This is what he told......I am going to slave/bridge these two kenwood mono blocks to run the 3 12's i got. At that point i lost it and told him that it is not physically possible to slave those kenwoods, matter of fact only a few mono block amps could be slaved. (this was like 4 years ago). He was kinda confused and asked me if i was joking, i said no why? The customer then told me that the other sales guy told him something like this is done every day with the kenwood 'mono block' amps. I proceeded to explain to him that it is VERY untrue and that there is NO way to slave those kenwoods. needless to say he returned all of it and gave the other sales guy a peice of his mind.
Next day i got fired by the maganer for what 'I' would call educating a customer and saving the store some money on the processing costs b/c the customer would RETURN THE SHIIT ANYWAY a few days later b/c of obviouse reasons. However my manager saw it differently, probably fueled by the anger of the sales guy who lost his commision (for the sake of which he lied to the customer). The manager pretty much told me that my improper sales technique and ways in which i interact with customers were not in department's best interest..........which i guess is to rip ppl off.
One of the good sales guys oversaw the whole situation and later quit to go on and open up his own car audio shop b/c he was sick of the bs at FS.
.....so thats my theory on the commision sales ppl.
[ April 28, 2004, 01:11 AM: Message edited by: Tinted ]
Guest
Posts: n/a
im not going to defend fs here or anyone for that reason but that kinda stuff happens everywhere, you can point fingers all over but the responsibility of a shiithead selling in the store has to be taken by not only the store owner/manager, but the salesperson as well, besides the manager probobly hired him and if he wasnt perpared to train the new person, he has to shoulder some of the blame for misleading the customer, this leads back to my point about 2 many inexperienced, and untrained people in the stores these day that make not only themselves look stupid but everyone, and we wonder why he listens to his friend, or buddy's advice on what gear or set up he should have, its because he trusts him
bridge maybe...like u said with some extra parts and great ammount of knowledge. slave....no ****ing way. Improperly 'bridged' two mono block amps will likelly blow up b/c u would probably have signal from one amp try to enter the other amp......if the amps are not ment to be bridged. and we are talking about kenwood here, a model from 4 years ago
hmmm bridging doesnt involve inverting any channels as far as i know. slaving does.
but i guess going by u the other sales guy was right and i was wrong. guess he only forgot to tell the customer about the ample ammounts of work and knowledge needed to slave/bridge those kenwoods. and i was feeling sorry for customers....
[ April 28, 2004, 11:30 AM: Message edited by: Tinted ]
but i guess going by u the other sales guy was right and i was wrong. guess he only forgot to tell the customer about the ample ammounts of work and knowledge needed to slave/bridge those kenwoods. and i was feeling sorry for customers....
[ April 28, 2004, 11:30 AM: Message edited by: Tinted ]
i also could be mistaking but wasnt the first 1000 watt mono amp just two channels bridged inside? that would make it hard to slave two of these
i guess the point i was trying to get across in my post was that the kenwood amp was not ment to be slaved or bridged with one another in any way. However the customer was told otherwise, thus he was lied to. And i highly doubt that a customer who comes in and buys equipment just by looking at it's MAX ratings would know how/bother to actually physically disassemble the amps and do whatever is required of him to do in order to make 2 kenwood amps work as one. if he infact possesed such knowledge he would probably know better than to waste money on kenwood 1000 watt amps. He was lied to for the sake of commision and that is all i was saying. I know TRUE mono block amps can be slaved or whatnot so please stop repeating it.
[ April 28, 2004, 11:44 AM: Message edited by: Tinted ]
i guess the point i was trying to get across in my post was that the kenwood amp was not ment to be slaved or bridged with one another in any way. However the customer was told otherwise, thus he was lied to. And i highly doubt that a customer who comes in and buys equipment just by looking at it's MAX ratings would know how/bother to actually physically disassemble the amps and do whatever is required of him to do in order to make 2 kenwood amps work as one. if he infact possesed such knowledge he would probably know better than to waste money on kenwood 1000 watt amps. He was lied to for the sake of commision and that is all i was saying. I know TRUE mono block amps can be slaved or whatnot so please stop repeating it.
[ April 28, 2004, 11:44 AM: Message edited by: Tinted ]
