Interesting..
Yankee
Joined: Oct 2003
Posts: 10
Originally posted by Loud Brown Kicker Colt:
i have seen the same practices used in automotive manufacture,it really is not a big deal.RE most likely produces its own v/c former,or a motor stucture that may be more tollerant of clearances. i think it is smart business practice,which saves product costs.many companies creat a sister company to use surplus parts, what's the problem with an outside company doing the like..eg: crane cams & cam dynamics,ford motorcraft & holley,hyundai& kia..as i'm sure RE has a warranty, they must be confident in their product. ask people that have used the product for a testimonial,if it works(and good at that)wtf is the problem,some guys complain about the craziest things...its like a cardboard box with fingerprints on it, if the part inside is good i really could care less...just my $.02..
i have seen the same practices used in automotive manufacture,it really is not a big deal.RE most likely produces its own v/c former,or a motor stucture that may be more tollerant of clearances. i think it is smart business practice,which saves product costs.many companies creat a sister company to use surplus parts, what's the problem with an outside company doing the like..eg: crane cams & cam dynamics,ford motorcraft & holley,hyundai& kia..as i'm sure RE has a warranty, they must be confident in their product. ask people that have used the product for a testimonial,if it works(and good at that)wtf is the problem,some guys complain about the craziest things...its like a cardboard box with fingerprints on it, if the part inside is good i really could care less...just my $.02..
If you sell a common part to multiple customers, and 1 customer happens to order that part only requests tighter then usual tolerances, you keep the parts which dont test to spec and bunch them into the next order with looser tolerances, provided of course the "defective" parts from order A meet spec for order B.
Thats what I see here. Onyx set a return rate of A, RE of B. B>A. Thus, what Onyx cant use if they want to hit there failure rate of A RE can use and still hit there failure rate of B.
And obviously the motors arent bad in the true sense of the word, or they would have already went back for warrenty work right?
This is definately a major screw up in terms of not grinding the name off, but really I think people are getting their panties in a bunch over nothing.
2000 Watt CAFz'r
Joined: Oct 2000
Posts: 2,357
well every other distributor is on here I mase well post too.
Moore Excess is looking after Macrom for Canada.
Macrom EXT www.macrom.ch I have used their comps and they are excellent.. but I had a few build issues with the comps... There was a carboard gasket used between the surround and the basket.. wasnt long before the the carboard started to delamninate and surround come loose.
Just so you know 90% of the line has been completely changed in the last year and its ALL new parts.
You can look for us in 2004
wait till you get a hold of the new line.. to die for I swear.
Moore Excess is looking after Macrom for Canada.
Macrom EXT www.macrom.ch I have used their comps and they are excellent.. but I had a few build issues with the comps... There was a carboard gasket used between the surround and the basket.. wasnt long before the the carboard started to delamninate and surround come loose.
Just so you know 90% of the line has been completely changed in the last year and its ALL new parts.
You can look for us in 2004
wait till you get a hold of the new line.. to die for I swear.
Yankee
Joined: Sep 2003
Posts: 22
Originally posted by Mr Singh:
Well..
Everyone knows 'something' about the other manufacture that others would be amazed to know..
So don't go thinking the others are innocent
As a distributor I will comment on our returns.
From January of this year we have had the following,
2% returns on SEs
1% returns on HCs
1% returns on XXXs
In light of this matter its clear that this 'defective' issue has been taken out of proportion. As already said there was an issue regarding the tolerance in conjunction with its soft parts.
I will apologies on behalf of RE for any upset this causes to existing customers.
Well..
Everyone knows 'something' about the other manufacture that others would be amazed to know..
So don't go thinking the others are innocent
As a distributor I will comment on our returns.
From January of this year we have had the following,
2% returns on SEs
1% returns on HCs
1% returns on XXXs
In light of this matter its clear that this 'defective' issue has been taken out of proportion. As already said there was an issue regarding the tolerance in conjunction with its soft parts.
I will apologies on behalf of RE for any upset this causes to existing customers.
So the bottom line is that RE has looser tolerances and poorer quality control than at least one other company.
Sure it's nice to quote low return rates, and they do come with a warrantee, but the fact is you used parts that didn't cut it somewhere else, and then didn't have the controls to even remove the evidence!
I own three re drivers and an amp. Thanks so very much for driving their resale value right into the ground. As well as any pride I had in owning them. For good reasons or not, perception in this world goes a long way. Good luck distributing RE db Don.
Gene.
[ October 04, 2003, 06:06 AM: Message edited by: Fever ]
Sure it's nice to quote low return rates, and they do come with a warrantee, but the fact is you used parts that didn't cut it somewhere else, and then didn't have the controls to even remove the evidence!
I own three re drivers and an amp. Thanks so very much for driving their resale value right into the ground. As well as any pride I had in owning them. For good reasons or not, perception in this world goes a long way. Good luck distributing RE db Don.
Gene.
[ October 04, 2003, 06:06 AM: Message edited by: Fever ]
Yankee
Joined: Oct 2003
Posts: 10
Originally posted by Fever:
So the bottom line is that RE has looser tolerances and poorer quality control than at least one other company.
So the bottom line is that RE has looser tolerances and poorer quality control than at least one other company.
Tinsel Lead Slap? Brahma 12. Fixed
Grinding motors? ID Max. Fixed (It may have been glue...Cant remember, I didnt follow it too closely)
What if the tolerance that failed was OD of the motor? Wouldnt make one difference. Maybe nominal resistance was off by .05, or Xmax variances were +/- 5% instead of others 3%..... Too many variables to say for sure.
As I said, this stuff happens everyday in big business. If it bothers you that much, honestly, you'd probably have to not buy about 90% of consumer goods made to avoid it.
Like I said, what RE did wasnt the right thing, but it shouldnt negatively afect them as the return rate has been very low and they have a proven track record. And perhaps the bigger question should be, what are the build house specs?! Obviously the motors would good enough to ship out the door to Onyx to begin with....
Although, kudos to Onyx for having such high QC standards! I know it probably cuts into bottom line, but its ncie to see a company so determined to offer a above average product that they would set such stringent QC measures!
Yankee
Joined: Oct 2003
Posts: 10
Think of this..
Everyone knows about the sale on CDT's at thezeb I'm sure...
Why are they on sale?
Failed QC.
What failed?
The paint color!
Theres alot of reasons something can fail QC. Based on the history, I dont think its a major deal for RE using these motors.
On the other hand, if they come out and say what it is, and its something major, I'm gonna look like one gigantic jackass for everything I've said!
[ October 04, 2003, 07:28 AM: Message edited by: Specop_007 ]
Everyone knows about the sale on CDT's at thezeb I'm sure...
Why are they on sale?
Failed QC.
What failed?
The paint color!
Theres alot of reasons something can fail QC. Based on the history, I dont think its a major deal for RE using these motors.
On the other hand, if they come out and say what it is, and its something major, I'm gonna look like one gigantic jackass for everything I've said!
[ October 04, 2003, 07:28 AM: Message edited by: Specop_007 ]
^^ That notion has already been brought up. RE has yet to inform us as to the nature of the defect. I want to know.
This has just been very bad timing for me personally. I was pumped about installing today my 2 re8's in an abc box that took me a lot longer to design than build. Then this sh*t came about.
I know for us (consumer) it's basically about performance and value. It's just good to know which companys will cut the corners, and which ones don't.
And having your uk rep sign up for one post about how grreat the product is, doesn't hold much weight for me.
Gene.
This has just been very bad timing for me personally. I was pumped about installing today my 2 re8's in an abc box that took me a lot longer to design than build. Then this sh*t came about.
I know for us (consumer) it's basically about performance and value. It's just good to know which companys will cut the corners, and which ones don't.
And having your uk rep sign up for one post about how grreat the product is, doesn't hold much weight for me.
Gene.
2000 Watt CAFz'r
Joined: Feb 2002
Posts: 2,474
W7's and other high end subs have been going back for warranty more than RE stuff. Has their been any problems with the SE's & HC's(any complaints)? I've used alot of high end subs, RE's price/performance is the best i've used.
All i'm saying is..use your heads people [img]tongue.gif[/img]
All i'm saying is..use your heads people [img]tongue.gif[/img]
Yankee
Joined: Oct 2003
Posts: 10
Originally posted by Fever:
^^ That notion has already been brought up. RE has yet to inform us as to the nature of the defect. I want to know.
^^ That notion has already been brought up. RE has yet to inform us as to the nature of the defect. I want to know.
Keep in mind, I'm not argueing what they did was right, not by any stretch of the imagination. I'm simply interested in peoples opinions. Thats mainly what has been affected by this. Before this was brought up, you could do a search on any of the dozen of audio sites and find ALOT of happy users with good things to say. This motor issue coming to light certainly doesnt change the performance of the drivers. And RE still seems to stand behind there product 100%.
So, no what they did wasnt right, but I dont think its any reason to suddenly crucify them, as the products thus far have seemed to have good performance and please alot of people. I'm just hoping people calm down a bit and think rationally. What they did was wrong, but performance thus far has been impressive, and that wont change with this information.
Although, there are some questions that need to be answered!!
Regardless, I'll betchya a defective motor its gonna be a LONG day in the RE office today!
1000 Watt CAFz'r
Joined: Mar 2001
Posts: 1,626
Originally posted by Specop_007:
Regardless, I'll betchya a defective motor its gonna be a LONG day in the RE office today!
Regardless, I'll betchya a defective motor its gonna be a LONG day in the RE office today!
This thread has really grown out of proportion, here and on half a dozen other forums. I'm curious has ANYONE else checked their HC or possibly SE motors?
