Interesting..
Originally posted by ShYYLO:
One MaNZ GaRBaGE Is AnOTHeR MaNZ TrEAsUrE.
SHY
One MaNZ GaRBaGE Is AnOTHeR MaNZ TrEAsUrE.
SHY
Gene.
Oh by the way Wade; was Oct 4th a record high for registrations, or what?
^^ Well I guess you started it Chris, but jeez the issue is out there now. Maybe a new thread can start when or if there is real news.
I won't get away from the darn comp all day if it continues [img]graemlins/freak.gif[/img]
[img]graemlins/freak.gif[/img]
Gene.
I won't get away from the darn comp all day if it continues [img]graemlins/freak.gif[/img]
[img]graemlins/freak.gif[/img] Gene.
Originally posted by Derek:
</font><blockquote>quote:</font><hr />Originally posted by Tha-Game:
RE didnt sell used products or refurbished ones, regardless of what u might think, the parts in question were never in public use there for ARE BRAND NEW.
the word "DEFECTIVE" was a horrible choice to use
</font><blockquote>quote:</font><hr />Originally posted by Tha-Game:
RE didnt sell used products or refurbished ones, regardless of what u might think, the parts in question were never in public use there for ARE BRAND NEW.
the word "DEFECTIVE" was a horrible choice to use
now as far as comparing this to the problems i had with my tires on my car wearing out, fever, have u had ANY performance problems with your sub? or have ANY evidence other then an engravement on the back of the motor, to say there is anything wrong with your sub to classify it as "B rate" equipment,? if not why get so worked up about something u arent gonna change.
i personally hate sony xplode subs, if PPI came out and said they used the exact same motor structure that sony deemed unfit for their product i wouldnt think any less of my subs cus of it,
as i said defective was the absolute worst term to use, and because onyx turned em down, and RE didnt doesnt even go against their quality control standards, it just means that the motor structures didnt suit onyx's specs but they fit REs just fine,
again it comes down to, car company A orders 100,000 tires, because of a typo, they recieve tires that are 175s instead of 165s, they are unsuited for their application, but theres nothing wrong with the tires, so to recoup the loss car company A sells the tires to car company B at a discounted price, and says "keep this on the down low, cus we dont want the public knowing the boss' son screwed up the order form....."
if u paid 1200$ for a top quality set up, and have had nothing but problems with it, sounds like crap, is in for repairs constantly then yea id be pissed too, but if u paid for a 1200$ sub/amp combo, and u have been please with the investment up to the point of learning that the parts werent able to be used by a different company, and then someone does a HORRIBLE PR job and uses a term that is HIGHLY inflamatory like defective, and yea that hurts the resale value of the subs right now, but as long as u arent having problems with your gear what does it matter whos logo is on the back?
the only people here that really and truely have all the right in the world to be pissed is Onyx, there are a few people who have been just skimming the thread rather then reading it jumping to conclusions about onyx's actions in this matter, which in my opinion have been commendable, scott has been honest and forthcoming with the information that he is legally allowed to divulge,
and even RE with the exception of cutting the corner and not havign the onyx logo milled off has done nothing legally or even morally wrong, they needed parts, onyx had brand new parts that didnt fit their specs, they lucked out and fit REs it happens allthe time
i worked at A&W when i was 16, we ran out of burger buns, the boss went to safe way and bought some from there, is that wrong? should we have discounted all our burgers? the buns werent actually A&W buns,
i know forzani's (sporting goods company) gets sets of golf clubs in boxes, theres like what 12 clubs per set? if one club is scratched or damaged, they throw out the whole set, the other 11 clubs could be perfect, but they all get tossed, does this mean that another store who would simply sell the remaining 11 clubs individually is doing anything wrong?
Yeah I'm just curious if RE will do the "right" thing out of customer service and satisfaction by offering a refund and/or upgrade for all those who have the onyx backplates..
or at worst they can help Oynx out by emailing them..
His e-mail is scott@onyxmobileaudio.com
or at worst they can help Oynx out by emailing them..
Originally posted by OnyxMobileAudio:
I would be VERY INERESTED in knowing how many more of these there are also. If anyone else has one, please contact me directly. You will be rewarded. Thank you
I would be VERY INERESTED in knowing how many more of these there are also. If anyone else has one, please contact me directly. You will be rewarded. Thank you
Hello everyone. My name is Scott Massengill and I am the President / CEO of Onyx Mobile Audio. At about 8:00 this morning, while checking my e-mail, I found a link to this thread and, needless to say, was not happy. As mentioned above, these "Onyx" parts were deemed to be defectives and were rejected by our company (actually, by me; I do 100% of the QC testing at Onyx, even if it means long hours and no sleep).
Originally posted by Tha-Game:
</font><blockquote>quote:</font><hr /> Hello everyone. My name is Scott Massengill and I am the President / CEO of Onyx Mobile Audio. At about 8:00 this morning, while checking my e-mail, I found a link to this thread and, needless to say, was not happy. As mentioned above, these "Onyx" parts were deemed to be defectives and were rejected by our company (actually, by me; I do 100% of the QC testing at Onyx, even if it means long hours and no sleep).
</font><blockquote>quote:</font><hr /> Hello everyone. My name is Scott Massengill and I am the President / CEO of Onyx Mobile Audio. At about 8:00 this morning, while checking my e-mail, I found a link to this thread and, needless to say, was not happy. As mentioned above, these "Onyx" parts were deemed to be defectives and were rejected by our company (actually, by me; I do 100% of the QC testing at Onyx, even if it means long hours and no sleep).
[ October 05, 2003, 11:48 AM: Message edited by: Chris B ]
[/QUOTE]Im gonna have to disagree with yah mike...
W7's and other more well known high end subs sell FAR MORE units than RE and other smaller companies. Thus more chances of consumer misuse and a higher rate of failures.
[img]graemlins/thumb.gif[/img]
Kriston [/qb][/QUOTE]I'll agree with ya there kriston, also the people buying RE subs etc.. are less likely to misuse
[/QB][/QUOTE]
[img]graemlins/thumb.gif[/img] gots to make that clear
hehehehe! Its just morals though, people can say that they dont care what goes into a product as long as it performs. But like Chris B said its more than that nowadays's. I know i work hard for this stuff along with all of you guys. I know im really anxious when i get something new to play with.. and if i found out it was someone elses defects i would feel like i got kicked in the sack. Why should i pay for an item thats not new but sold as new... Even if the parameters of the motor is different than spec.. and just rebadged for another company. These smaller companies do have to compete with the bigger companies for market share however THIS IS NOT! how to do it. Customer moral is basically gone through the window, and may potentially hurt RE's long term sales.
To me it serves them right... or atleast take the time to cover up your tracks.... especially since the owner of RE is the one to overlook it..
What i find pretty stupid is that the owner of RE overlooked this clause in the contract and decided to just cover up the onxy logos with black back plates. Like duhh, dude look who your target market is. alot of spl'ers obviously subs are gonna blow up and there gonna take em apart. I think this guy just wanted to save a few bucks.
which to me is a slap in the face. "these guys wont find out about this" so might as well cover up the logo and call it a day.
oh wells. good luck to RE its gonna be an uphill battle for you guys now. Why? cause you guys were born on the net, and this topic has been all over the net. alot of your fans and support may turn a blind eye to this, but potential customers will shy away..
W7's and other more well known high end subs sell FAR MORE units than RE and other smaller companies. Thus more chances of consumer misuse and a higher rate of failures.
[img]graemlins/thumb.gif[/img]
Kriston [/qb][/QUOTE]I'll agree with ya there kriston, also the people buying RE subs etc.. are less likely to misuse
[/QB][/QUOTE][img]graemlins/thumb.gif[/img] gots to make that clear
hehehehe! Its just morals though, people can say that they dont care what goes into a product as long as it performs. But like Chris B said its more than that nowadays's. I know i work hard for this stuff along with all of you guys. I know im really anxious when i get something new to play with.. and if i found out it was someone elses defects i would feel like i got kicked in the sack. Why should i pay for an item thats not new but sold as new... Even if the parameters of the motor is different than spec.. and just rebadged for another company. These smaller companies do have to compete with the bigger companies for market share however THIS IS NOT! how to do it. Customer moral is basically gone through the window, and may potentially hurt RE's long term sales. To me it serves them right... or atleast take the time to cover up your tracks.... especially since the owner of RE is the one to overlook it..
What i find pretty stupid is that the owner of RE overlooked this clause in the contract and decided to just cover up the onxy logos with black back plates. Like duhh, dude look who your target market is. alot of spl'ers obviously subs are gonna blow up and there gonna take em apart. I think this guy just wanted to save a few bucks.
which to me is a slap in the face. "these guys wont find out about this" so might as well cover up the logo and call it a day.
oh wells. good luck to RE its gonna be an uphill battle for you guys now. Why? cause you guys were born on the net, and this topic has been all over the net. alot of your fans and support may turn a blind eye to this, but potential customers will shy away..
Guest
Posts: n/a
Originally posted by Tha-Game:
i know forzani's (sporting goods company) gets sets of golf clubs in boxes, theres like what 12 clubs per set? if one club is scratched or damaged, they throw out the whole set, the other 11 clubs could be perfect, but they all get tossed, does this mean that another store who would simply sell the remaining 11 clubs individually is doing anything wrong?
i know forzani's (sporting goods company) gets sets of golf clubs in boxes, theres like what 12 clubs per set? if one club is scratched or damaged, they throw out the whole set, the other 11 clubs could be perfect, but they all get tossed, does this mean that another store who would simply sell the remaining 11 clubs individually is doing anything wrong?
I do not own an RE sub, and I don't think I would have ever thought of buying one even before all this stuff came up. But consider this. Rolex has 1000 watches made for them. The machenery of the watch (the stuff that makes it run) is found to be deffective by Rolex. So they sell the watches to Casio with an agreement that Casio takes all the Rolex logo's off them before selling them as Casio watches. A customer goes to the watch store and thinks he's paying full price for a Rolex and after a year or so, the watch is working perfectly fine but he has to change the battery. He pulls the back off and see's everything inside is made by Casio. Now, should this guy be pissed? Alot of you guys are saying no he shouldn't be pissed because the watch works fine. The bottom line is the man payed for a Rolex and not a Casio. I sure know I would be pissed.
But all of this ie hersay because we don't know what the defect is/was and how it effects the driver.


